Washington Ford Inc. - Service Center

Service department is top notch - Kevin Konek is my service advisor and is very knowledgeable and attentive to my needs of getting my commercial vehicles back on the road in a timely manner I will be service advisor and is very knowledgeable and attentive to my needs of getting my commercial vehicles back on the road in a timely manner I will be a lifetime customer at Washington Ford More

on time for appointment and the tech was very curteous and explained what and why he was replacing a bushing and explained what and why he was replacing a bushing More

Great service and friendly employees. Appreciate topping off of fluids and quick turn time of service. Appreciate topping off of fluids and quick turn time of service. More

My service representative, Andrea was exceptional. She explained all service work being performed and kept me updated throughout my visit. The mechanic that worked on my truck even discussed with me a She explained all service work being performed and kept me updated throughout my visit. The mechanic that worked on my truck even discussed with me a noise issue. Excellent… More

Kevin continues to make every maintenance visit as seamless as possible. I appreciate the constant communication throughout the day regarding my truck and when it will be done. seamless as possible. I appreciate the constant communication throughout the day regarding my truck and when it will be done. More

From the booking to the work was very smooth Laura was very helpful when booking the appointment. Kevin kept me will informed during the work very helpful when booking the appointment. Kevin kept me will informed during the work More

Ford fixed our car and had it back to us in a day Thank you you More

Andrea is the best service advisor that I have ever dealt with in my history of Washington Ford. She is very knowledgeable and she cares about the customers and try’s to make everyone feel welcome. with in my history of Washington Ford. She is very knowledgeable and she cares about the customers and try’s to make everyone feel welcome. More

Jake Verbanek, my service advisor was great ( again he ). He never fails to disappoint. He's responsive and kept me informed of the progress of the repairs and provided updates as to when the repairs were He never fails to disappoint. He's responsive and kept me informed of the progress of the repairs and provided updates as to when the repairs were completed. This was greatly appreciated as it allowed me to schedule my day knowing when the vehicle would be available to me. Highly recommend Jake and Washington Ford's Service department. They have performed all the maintenance on my 2018 Explorer since I bought it there. More

I continue to send trucks from our fleet to Washington Ford because I really appreciate the delivery service; the text messages that keep me informed on delivery times and the awesome customer service pro Ford because I really appreciate the delivery service; the text messages that keep me informed on delivery times and the awesome customer service provided by Kevin Konek. More