Washington Ford Inc. - Service Center

Ruby (the Edge) had a great trip to our Ford dealer yesterday. Service desk was first class, as usual (Andrea). Even the crew at the initial drive-thru station were especially friendly. Ditto for t yesterday. Service desk was first class, as usual (Andrea). Even the crew at the initial drive-thru station were especially friendly. Ditto for the finance guy (Tom), for advice on updating the extended maint agreement. There was no residual dripping oil in the driveway, no extra surprises, and she was nice and clean upon her return. When Ruby's happy, we're happy. Thanks. mike More

It’s always a very great and enjoyable experience when I visit Washington Ford. Mr. Kevin my service representative is awesome, he’s very knowledgeable about what is needed for my 2019 Ford Taurus. I purcha visit Washington Ford. Mr. Kevin my service representative is awesome, he’s very knowledgeable about what is needed for my 2019 Ford Taurus. I purchased my car from Washington Ford and I service my vehicle at Washington Ford. I will continue to be a loyal customer to Washington Ford when having my vehicle serviced or when I’m purchasing a new vehicle. More

Service is great they are fast and have the vehicle complete when promised. Thank you complete when promised. Thank you More

I was impressed with how Kevin worked with me. I had an intermittent problem with the drive train. After reprogramming the transmission, the problem still occurred. They let me drive the truck twi I had an intermittent problem with the drive train. After reprogramming the transmission, the problem still occurred. They let me drive the truck twice with the technician and the problem didn’t occur at that time. They said I might have to put more miles on the truck which seemed to work. I thought they did everything and even went above to help solve the problem. Kevin and Joe were GREAT! More

Kevin is the best. He’s professional and friendly and patient. He’s great at his job. He’s professional and friendly and patient. He’s great at his job. More

I have doing business with Washington Ford for almost 2o years and they have treated me very well. years and they have treated me very well. More

They were very helpful and worked with me on getting my car done fast so I could go to my mom’s funeral the next day. Great service. car done fast so I could go to my mom’s funeral the next day. Great service. More

Service department is top notch - Kevin Konek is my service advisor and is very knowledgeable and attentive to my needs of getting my commercial vehicles back on the road in a timely manner I will be service advisor and is very knowledgeable and attentive to my needs of getting my commercial vehicles back on the road in a timely manner I will be a lifetime customer at Washington Ford More

Great service and friendly employees. Appreciate topping off of fluids and quick turn time of service. Appreciate topping off of fluids and quick turn time of service. More

on time for appointment and the tech was very curteous and explained what and why he was replacing a bushing and explained what and why he was replacing a bushing More