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Washington Ford Inc. - Service Center

Washington, PA

4.8
999 Reviews

999 Reviews of Washington Ford Inc. - Service Center

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January 18, 2024

Outstanding work, great price,Outstanding customer service. Cindy and the staff are great and very professional! More

by DOUGLASK43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Timmons
January 18, 2024

Everyone treated me professionally and did great work. The technician did a great job. Thank you. More

by PAULW9595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Really nice that they came to my house and did the upgrade. Only took maybe 15 min for the tech to do the job. Quick and easy More

by JJOHNSON2499
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I never have to worry about getting excellent service at Washington Ford. The staff is always on top of everything and treats me as a valuable customer. More

by Scott L Harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Andrea is the best! She is always very attentive and informative...definitely an asset to the service department! More

by billing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgardner, Justin Tomazich
January 14, 2024

Policies related to charging to evaluate issues is while the vehicle is already in service More

by DSCIULLO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
January 14, 2024

Everyone is friendly and helpful. Trying to figure out issues you're having. Answering all questions. More

by Smile always
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Very informative and attentive! I didn't even know I had as much Ford pass points as I did and they used it to pay for the service I went for that was a nice suprise! They also had More

by NAOMIADELE1488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Andrea always takes good care of us in the service department. She lets us know of any service we need in the future. More

by J.HORNBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
January 13, 2024

Jake takes good care of us like Helen did. He was patient even though he had to cancel our payment and redo it. More

by DJMC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jake
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