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Washington Ford Inc. - Service Center

Washington, PA

4.8
1,002 Reviews

1,002 Reviews of Washington Ford Inc. - Service Center

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January 04, 2024

I paid the maximum diagnostic fee but my issue was not resolved and they had my truck for three days More

by RICK@FLUIDTECHPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Konek
January 04, 2024

Very nice staff, I am always happy with my service. I would recommend Washington Ford service department two friends and family. More

by DSWOLKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Very efficient and the customer service was excellent. Would recommend Washington ford to friends 100%. More

by Bubby123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

They have great mechanics ,The office lets you know step by step whats going on with your vehicle .And nice they let you know the price its going cost you. More

by TAMMY.KISNER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

They did everything possible to make the service appointment easy for me and that will keep me coming back More

by ADAM.MARCINIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Timmons
December 30, 2023

Service Advisor was very helpful. For the Works package the tire pressures were not checked. More

by JRSINCEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Laura
December 30, 2023

A little disappointed in the price of the works package. Quit a jump in price from the last time I got my other vehicle done..Was not told upfront what the cost would be. Thought it would be close to the s More

by JKOZDRA1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don paris
December 30, 2023

Purchased 4 tires technician did a extremely sloppy job. Car drives worse now than it did with the old tires. More

by KESHUBA3
Workmanship
Recommend Dealer
No
Employees Worked With
Service technician
December 29, 2023

Friendly courteous helpful understanding follow-up thorough experience empathy knowledgeable diligent always kept me informed More

by STULTZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - service rep / Mike service mgr
December 29, 2023

Kevin is great to work with! He was able to get me in even though I was a little last minute and everything worked out great! More

by KMDHOSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
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