Washington Ford Inc. - Service Center

We made an appt to have the service on the 2023 escape recall. They called AFTER the car was at the dealer to tell us they don’t have the parts! Wouldn’t it been so much better to call us ahead to let u recall. They called AFTER the car was at the dealer to tell us they don’t have the parts! Wouldn’t it been so much better to call us ahead to let us know??? We are senior citizens and only have one car. More

This dealership. Is awesome from scheduling to the appointment, to the repairs. On top of all that the pickup and delivery service at my work place was so appreciativ Is awesome from scheduling to the appointment, to the repairs. On top of all that the pickup and delivery service at my work place was so appreciative. Best Dealership in the area! More

Good quick service. They contacted me quickly with the problems and made the fixes in a timely manner. They contacted me quickly with the problems and made the fixes in a timely manner. More

They are very customer oriented and personable. I especially like the service staff. I have been a customer for over 15 years. I especially like the service staff. I have been a customer for over 15 years. More

Andrea is always so nice and lets me know what is going on with my SUV. The cashiers are always pleasant as well. on with my SUV. The cashiers are always pleasant as well. More

Always satisfied with the work and the price is fair. Also they have a clean and well kept waiting area. Also they have a clean and well kept waiting area. More

Great service, good communication with the customer on your vehicle on any issues and when it’s gonna be ready your vehicle on any issues and when it’s gonna be ready More

Andrea does an amazing job in the service department. She is always very thorough and communicates very well. She is always very thorough and communicates very well. More

The service department has always been friendly and efficient. Kevin takes the time to explain options and pricing. efficient. Kevin takes the time to explain options and pricing. More

Excellent staff and service. So very pleased with everything and was satisfied with the price. So very pleased with everything and was satisfied with the price. More