Washington Ford Inc. - Service Center

Overall it was good however my replaced wiper motor is not done properly needs corrected not done properly needs corrected More

Service was great. Inspection done when expected. Easy to get an appointment. Everyone was pleasant. Inspection done when expected. Easy to get an appointment. Everyone was pleasant. More

Jacob was nice, but this experience was awful. I feel I was lied to just to get more money out of me. Car was returned absolutely filthy. I will not be using Washington Ford for any services ag I feel I was lied to just to get more money out of me. Car was returned absolutely filthy. I will not be using Washington Ford for any services again and I will most certainly not be buying my next vehicle from them. It should not be like this for a family that has purchased every vehicle there for the last 20+ years. More

My truck was done on time, and serviced correctly. Especially enjoy the Ford Pass rewards! Especially enjoy the Ford Pass rewards! More

Great job as always with Washington Ford. The car pickup and return service is an added bonus that is fantastic. It's great to know this is available if I can't get my car there on a day I The car pickup and return service is an added bonus that is fantastic. It's great to know this is available if I can't get my car there on a day I need service. Drivers are very courteous and professional. Highly recommend Washington Ford. More

Friendly and helpful. Understood my personal needs. The respect and kindness are outstanding. Thank you very much. APPRECIATE YOUR QUALITY OF CARE. Understood my personal needs. The respect and kindness are outstanding. Thank you very much. APPRECIATE YOUR QUALITY OF CARE. More

Andrea offered multiple options to repair my car. She found an economical way to replace my tire. She found an economical way to replace my tire. More

Very friendly and very clean environment. My car was in for a routine maintenance and the staff was very attentive to my needs. My car was in for a routine maintenance and the staff was very attentive to my needs. More

Customer service is always exemplary! !! We used the app to schedule our appointment, dropped the car off the night before and once the car was done, they offered to deliver the car back! !! We used the app to schedule our appointment, dropped the car off the night before and once the car was done, they offered to deliver the car back! More

Great service department. I take all 3 of our vehicles there for service. Including our Honda Pilot. I take all 3 of our vehicles there for service. Including our Honda Pilot. More