Watertown Ford Chrysler

Great Service and Communication I ordered a new Challenger from Mike Johnson, I love the car and Mike was very good about keeping me informed on its progress for arrival. This is my I ordered a new Challenger from Mike Johnson, I love the car and Mike was very good about keeping me informed on its progress for arrival. This is my second purchase from this dealer. Dealing with them and the service dept has been wonderful More

Excellent Service! My family has purchased multiple vehicles from Watertown Ford Chrysler for personal and business use. We have always had out standing service from the My family has purchased multiple vehicles from Watertown Ford Chrysler for personal and business use. We have always had out standing service from the very top to finishing up on the paper work side. They are very professional and service orientated! More

Extremely Helpful I had the pleasure of dealing with Mike Johnson and he was very helpful and took the time to explain and show my wife and I all the features of our ne I had the pleasure of dealing with Mike Johnson and he was very helpful and took the time to explain and show my wife and I all the features of our new Ram Truck. We asked all the questions we wanted and never felt rushed. Mike was very courteous and provided a great experience, one that we look forward to again in the future. Thanks Mike for helping us with our new truck! More

Excellent We have been working with Watertown Ford for many years and have always had an excellent experience. In our recent obtaining a new vehicle we were tor We have been working with Watertown Ford for many years and have always had an excellent experience. In our recent obtaining a new vehicle we were torn on whether to get another Escape or and Edge. We did a test drive of each vehicle and decided to go with the Edge. We have thoroughly enjoyed the vehicle and believe we made the right choice. The salesman was very helpful in working with us through the decision we made. More

Bsgraaf We were looking for a crossover vehicle and after testdriving a few others, decided on the Edge. We were very happy with the service we received and w We were looking for a crossover vehicle and after testdriving a few others, decided on the Edge. We were very happy with the service we received and we love our edge. We have never owned a Ford before but so far we are very happy with our purchase and we had heard good reviews on the Edge. More

Awsome I had been looking for a pickup for months when I found what I wanted on their website. The moment I walked in the door everyone was very friendly and I had been looking for a pickup for months when I found what I wanted on their website. The moment I walked in the door everyone was very friendly and helpful. They where very good at explaining everything and did everything to get me what I wanted. More

Our experience with Watertown Ford. We found this 2007 Tundra Truck on the Internet along with several other interesting trucks. After contacting Todd in used sales dept he went over & We found this 2007 Tundra Truck on the Internet along with several other interesting trucks. After contacting Todd in used sales dept he went over & above replying to each & every email or call. He came in on his day off to accommodate our schedule. He made sure that the truck was washed & spotless. We drove hours from No Minn on a Wed. The sale went smooth & quickly with no loose ends. On Mon we met halfway to close the purchase. This was a huge plus not having to drive all the way back again to Watertown, S Dakota. We waited to write this review. Almost one month later we have zero qualms in regards to our truck! We definitely would recommend Warertown Ford & Todd in the used vehicle dept. Erick & Mary More

Horrible Customer Service/No Respect Maybe it's just me, but being pressured into signing paperwork that commits you to buying a vehicle before you have the loan finalized (was already pr Maybe it's just me, but being pressured into signing paperwork that commits you to buying a vehicle before you have the loan finalized (was already pre-approved) is absurd. It was a Saturday and I had no way of contacting my bank until Monday, the next business day. Apparently asking the sales manager, Brian Schroeder, to allow me to hold off on signing the paperwork one business day was an insane request. He took the paperwork, treated me like a nobody once he found out they weren't getting a sale TODAY, and walked back to his office. I finally asked him, right before he entered his office, if there was anyway they go lower on the price and he stated "no, we are a one price store" and closed the door on me. I can handle that answer but the fact that he told me that with his back to me and without the dignity to actually talk to me like a person is disrespectful. A little CUSTOMER SERVICE goes a long ways and due to the lack of it that I experienced, I will take my business else where from now on. Congratulations Brian Schroeder and Watertown Ford you have officially lost a sale and a customer for life. More

Found the perfect pickup Watertown Ford was great when I was looking for a new pickup. They spent time going through the entire inventory and found the perfect one for me. Watertown Ford was great when I was looking for a new pickup. They spent time going through the entire inventory and found the perfect one for me. More