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Watertown Ford Chrysler
Watertown, SD
48 Reviews
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48 Reviews of Watertown Ford Chrysler
May 10, 2016
Our experience with Watertown Ford. We found this 2007 Tundra Truck on the Internet along with several other interesting trucks. After contacting Todd in used sales dept he went over & We found this 2007 Tundra Truck on the Internet along with several other interesting trucks. After contacting Todd in used sales dept he went over & above replying to each & every email or call. He came in on his day off to accommodate our schedule. He made sure that the truck was washed & spotless. We drove hours from No Minn on a Wed. The sale went smooth & quickly with no loose ends. On Mon we met halfway to close the purchase. This was a huge plus not having to drive all the way back again to Watertown, S Dakota. We waited to write this review. Almost one month later we have zero qualms in regards to our truck! We definitely would recommend Warertown Ford & Todd in the used vehicle dept. Erick & Mary More
by Chris
Employees Worked With
Todd
Helpful May 09, 2016
Found the perfect pickup Watertown Ford was great when I was looking for a new pickup. They spent time going through the entire inventory and found the perfect one for me. Watertown Ford was great when I was looking for a new pickup. They spent time going through the entire inventory and found the perfect one for me. More
by Happy!
Employees Worked With
Nick Brandriet
May 09, 2016
Horrible Customer Service/No Respect Maybe it's just me, but being pressured into signing paperwork that commits you to buying a vehicle before you have the loan finalized (was already pr Maybe it's just me, but being pressured into signing paperwork that commits you to buying a vehicle before you have the loan finalized (was already pre-approved) is absurd. It was a Saturday and I had no way of contacting my bank until Monday, the next business day. Apparently asking the sales manager, Brian Schroeder, to allow me to hold off on signing the paperwork one business day was an insane request. He took the paperwork, treated me like a nobody once he found out they weren't getting a sale TODAY, and walked back to his office. I finally asked him, right before he entered his office, if there was anyway they go lower on the price and he stated "no, we are a one price store" and closed the door on me. I can handle that answer but the fact that he told me that with his back to me and without the dignity to actually talk to me like a person is disrespectful. A little CUSTOMER SERVICE goes a long ways and due to the lack of it that I experienced, I will take my business else where from now on. Congratulations Brian Schroeder and Watertown Ford you have officially lost a sale and a customer for life. More
by brad619
Employees Worked With
Brian Schroeder, Tim Amy
April 18, 2016
Friendly, Honest, and Efficient Looking for a used truck that fit my needs, I spent a month shopping online and looking at dealers before I found better than I was looking for in my Looking for a used truck that fit my needs, I spent a month shopping online and looking at dealers before I found better than I was looking for in my price range at Watertown Ford. The sales staff were friendly, knowledgeable, and not overly pushy, and the mechanic that I was directed to to ask about possible issues willingly explained what he had found on the truck. Every step of the process went easily and smoothly. I have been driving the truck for about a month now and have yet to come across anything that lowers my satisfaction with the vehicle or the dealer. More
by LR
Employees Worked With
Andy, Joe
April 18, 2016
awesome experience Mike Johnson was a great salesman. Low pressure and high knowledge. Leased a Ram 1500 Big Horn and couldn't be happier. I will return at the end of Mike Johnson was a great salesman. Low pressure and high knowledge. Leased a Ram 1500 Big Horn and couldn't be happier. I will return at the end of this Lease and Lease from him again. Great job! More
by Robert haddad
Employees Worked With
Mike johnson
April 03, 2016
Great buying experience. Darwin the sales rep was a joy to do business with, very relaxed and no pressure. That's appreciated with all my years of buying cars, thanks again Da Darwin the sales rep was a joy to do business with, very relaxed and no pressure. That's appreciated with all my years of buying cars, thanks again Darwin. More
by jeff231218
Employees Worked With
Darwin
March 19, 2016
2013 Ford 350 The sales people were great, Finance people even better. Took my trade in with no problem even though I still owed on it . I was leaving the next morn The sales people were great, Finance people even better. Took my trade in with no problem even though I still owed on it . I was leaving the next morning for work and gone for a week.They waited till I returned home for the trade in. This is the third vehicle I have purchased from Watertown Ford and I will keep on buying from them. The staff is great, from sales, financing, parts, and mechanics. You can't beat the people service. Thanks, More
by Jim
Employees Worked With
Tony
March 04, 2016
Great Dealership I have gotten my last 3 vehicles from Watertown Ford. The experience has been the same all 3 times. The salesman was friendly and very knowledgeable. I have gotten my last 3 vehicles from Watertown Ford. The experience has been the same all 3 times. The salesman was friendly and very knowledgeable. The finance people were extremely efficient and they knew there business. All the people I dealt with were fantastic. I won't go anywhere else. More
by Dodge guy
Employees Worked With
Jr. Vande Zande, Chris,
January 27, 2016
Helpful Staff!! Watertown ford was very helpful when we needed a different vehicle. Even when the first one we bought didn't work out they worked even harder to find Watertown ford was very helpful when we needed a different vehicle. Even when the first one we bought didn't work out they worked even harder to find use a different vehicle in our price range. We worked with 2 really great sales people. Thanks to everyone at Watertown Ford we now own a 2010 Dodge Ram 1500. More
by blondemama35
Employees Worked With
Amy Tim
January 19, 2016
Great experience / Easy to do business with. Watertown Ford Chrysler had the color and options I was looking for on a 2016 Chrysler T/C. By the time I called them about it they had sold it howev Watertown Ford Chrysler had the color and options I was looking for on a 2016 Chrysler T/C. By the time I called them about it they had sold it however they said they may be able to locate another. They located another Chrysler T/C that was just what I was looking for. Jared made it all come together within my budget. Do to my work schedule and poor weather conditions Jared even worked with me to make arrangements for me to pick up my new T/C after normal business hours. I live about 2 hours from Watertown. A great deal and great customer service. Doing business with these folks could not have been easier. If you are in the market for a new or pre owned vehicle give Watertown Ford Chrysler a call. More
by AM
Employees Worked With
Jared Bruns
