Watson Chevrolet

Friendly Everyone we dealt with was very personable and knowledgeable. Being able to take home overnight different models was helpful. We felt comfortable Everyone we dealt with was very personable and knowledgeable. Being able to take home overnight different models was helpful. We felt comfortable dealing with Watson. More

Getting the Job Done!! Service trip was for August 22, 2016 not 25th. Myles Nichelson handled my issues excellently. I was in for service to replace the front windshield w Service trip was for August 22, 2016 not 25th. Myles Nichelson handled my issues excellently. I was in for service to replace the front windshield with a new factory glass as the original developed micro cracks. Additionally, a recall was handled on the heated seats and issues with hesitation felt in motor while at speed was also looked into and found to be normal according to GM tech bulletins #PIP5405A. My experience with Watson service on my new 2016 Corvette has been excellent to date. More

Smooth Everything went smooth. Out of my rental and into my new car in a couple of hours. Rick C and Luis P were great. Looking forward to having my car serv Everything went smooth. Out of my rental and into my new car in a couple of hours. Rick C and Luis P were great. Looking forward to having my car serviced by Jesse N and team! More

My dealer worked very hard The dealer that helped my family was kind helpful and respectful. He ensures that I understood everything I was signing and knew the details and butto The dealer that helped my family was kind helpful and respectful. He ensures that I understood everything I was signing and knew the details and buttons of the vehicle. I am pleasedoing to be part of the Watson family! More

Great customer service My experience at watson Chevrolet was a good one as soon as I got their Jose Luis Urias attended to me he made me feel like family he answered all my My experience at watson Chevrolet was a good one as soon as I got their Jose Luis Urias attended to me he made me feel like family he answered all my questions regarding my purchase went over the vehicle I purchased at the end of my visit if I ever need anything he let me know just to give him a call and would take care of any and every need. More

Rip off Every time I take my car in to get something repaired they break something else and say it's my fault and expect me to pay more to fix it Every time I take my car in to get something repaired they break something else and say it's my fault and expect me to pay more to fix it More

Criminal...but then again, most service depts are.. I installed a new ignition switch and a new battery. Pretty standard stuff wouldn't you say? Car started and ran fine but had an occasional 10 minute I installed a new ignition switch and a new battery. Pretty standard stuff wouldn't you say? Car started and ran fine but had an occasional 10 minute delay because of the theft prevention system tied in with the ignition switch. This model car's theft prevention system required a "reboot" and that service is only available at a dealership......isn't that special......for $129. After two days, I get the estimate....over $700 A code related to thief prevention and some sort of door sensor was detected. Battery replacement was recommended. Battery replacement? That was all I needed to know about this service department. I told them NOT to repair or replace ANYTHING. I picked up the car......it started fine without that intermittent 10 minute delay.....and paid their lousy $100 estimate fee. They were very friendly though. Another criminal car dealership was Bob Crumpler Nissan in Newport News, Virginia. He was famous for fraudulent warranty work charged to Nissan (among many other things). His actions filled the newspapers and were reported on cable news. I had a hand in his downfall. George, retired USAF radio tech More

the owner of the dealership sold me my truck Well my huge dodge ram was getting a little old and starting to need periodic maintenance. Had a silverado when I was younger and loved it so I went t Well my huge dodge ram was getting a little old and starting to need periodic maintenance. Had a silverado when I was younger and loved it so I went to my local chevy dealer no pressure they showed me everything from the diesels on down. When I told them I was going to look at ford's and dodge they said well see you when your done and they were right. The silverado was my best choice. When I started to deal if was very short and succinct they gave me what my truck was worth and a great deal on the new truck. About half way into the deal a guy kept sticking his head into the sales office asking how it was going he introduced himself but it didn't register he was the owner. All along the way Mr Watson found innovation ways to get rebates and deals on upgrades. Except for buying my Harley this was the most enjoyable purchase of large ticket item I've done. Do yourself a favor go to Watson Chevrolet pick a vehicle with your salesman. And then ask to also talk to Bo. Sit back relax and buy More

Poor customer service I purchased a used car there February 2016. We finally negotiated a decently fair price, and they (Watson chevrolet) was going to include window tint I purchased a used car there February 2016. We finally negotiated a decently fair price, and they (Watson chevrolet) was going to include window tint for me as part of that negotiation. I had to leave the car there for 2 days, and never got the window tint I wanted. The general manager was no help, and wouldn't provide the product I wanted, and frankly, deserved for buying a car from them. I offered other options of something I would want in lieu of the tint I originally wanted, and they refused. This is no way to treat a customer, it should have been a very simple process, but it turned into them having a disappointed customer, who will never purchase from them again, nor would I recommend anyone reading this to buy from them. There are too many other dealerships around to have to deal with getting shorted on an agreement. More

Customer Service For your own good, do not go to this service center. You're better off going somewhere else. Lack of customer service skills is apparent. For your own good, do not go to this service center. You're better off going somewhere else. Lack of customer service skills is apparent. More