Watson Chevrolet
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
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My experience was very good. They both listened and helped me pick out a care that was good for me. They talked me through everything. I really appreciated their help. They both listened and helped me pick out a care that was good for me. They talked me through everything. I really appreciated their help. More
Mike was courteous and professional. Wait time was reasonable. Big complaint is cost. THe 6.2L engine in my truck was recalled recently for potential manufacturing defects. Although Wait time was reasonable. Big complaint is cost. THe 6.2L engine in my truck was recalled recently for potential manufacturing defects. Although there was apparenrtly no defects discovered, they did mandate a different oil for use after the recal inspectrion. Whart they didn't mention is that the oil costs some four times that of the original oil. And I guess its been decided that the truck owner should bear 100 % of this additional cost. I completely disagree. I bought the truck in its original specification. If gm mandates a change dur to manufacturing problems, they should bear 100% of the costs associated with that. I'm going to find a way to elevate this to the corporate level to try get some response or satisfaction. More
Service is getting more expensive, yet the tech doesn't even fill out the 'multipoint inspection checklist'. I haven't had the list filled out for most service visits even fill out the 'multipoint inspection checklist'. I haven't had the list filled out for most service visits More
The dealership had my 2018 Chevrolet Suburban for a week and the issue was not fix and I got stranded one more time Very poor follow up I had to call after 4 days to get an update I paid over $200.00 for no and the issue was not fix and I got stranded one more time Very poor follow up I had to call after 4 days to get an update I paid over $200.00 for nothing More
I had a 2:00 appointment for an oil change. I arrived at 1:45 and didn't check out until 5:00. I received a chatbot text message with an offer to buy my car but when I expressed interest and ha I arrived at 1:45 and didn't check out until 5:00. I received a chatbot text message with an offer to buy my car but when I expressed interest and had my car looked at, the offer was much lower even though my car is in outstanding condition. I received a Service Status email that was supposed to provide updates but the status never changed from 'Arrival Complete' More
I had a great experience at Watson Chevrolet. I had to bring in two vehicles, and they made the whole process much easier by helping me arrange an Uber, which saved me a lot of hassle. Jesse w I had to bring in two vehicles, and they made the whole process much easier by helping me arrange an Uber, which saved me a lot of hassle. Jesse was very professional throughout and kept me updated quickly, which I really appreciated. Everything went smoothly from start to finish, and the level of communication and service really stood out. Overall, I’m very happy with how everything was handled and would definitely recommend Watson Chevrolet to anyone looking for a stress-free service experience. More



