Watson Chevrolet - Service Center

My car has been in the shop five times this year with a brand new car. My complaint is that each time I'm told it will be a minimum of 4 hours. I use my car for work so I am losing money and inconveniencin brand new car. My complaint is that each time I'm told it will be a minimum of 4 hours. I use my car for work so I am losing money and inconveniencing people. Please improve your service scheduling so people can make an appointment and wait for 1:00 to 1 and 1/2 hours and be done. Also I've had two advisors and neither one of them answer phone messages. Peter did his best to expedite my last service so I appreciate that very much! More

They could NOT find the problem tried to tell them air suspension/ hydro warning light came on and would go off and the problem still continues! They say they can not find anything but did they really loo suspension/ hydro warning light came on and would go off and the problem still continues! They say they can not find anything but did they really look because it happened again I think that my truck is still under warranty I would like to have this problem resolved before it goes out!! More

Clean efficient, good value. And he's been a good job first time, very satisfied And he's been a good job first time, very satisfied More

We're greeted right away on arrival and taken care of. Service was explained and completed quickly. Oil change was done for free for buying truck which was great. Nice job. Service was explained and completed quickly. Oil change was done for free for buying truck which was great. Nice job. More

Staff was courteous and professional but the wait time for just an oil change was unacceptable. I even arrived approximately 20 minutes early but still took 2 hours. My vehicle remained in the lane waitin for just an oil change was unacceptable. I even arrived approximately 20 minutes early but still took 2 hours. My vehicle remained in the lane waiting to be serviced for about 1-1/2 hours before it went to a bay for service. I even canceled the tire rotation and wash in hopes to get the vehicle sooner but to no avail. I’ve been bringing my vehicle here for service since 2016, but I may rethink this in the future. Another thing is there is no loyalty reciprocity from this service department. They don’t offer discount coupons for service too often. When thy do offer them they expire quickly. More

I been a loyal customer since 1985 and they treat me like family I'll keep coming back family I'll keep coming back More

Professional. Knowledgeable and kept me in the loop of my vehicles progress He overall provided great service and was able to keep me updated during my visit. Knowledgeable and kept me in the loop of my vehicles progress He overall provided great service and was able to keep me updated during my visit. More

We have had multiple issues with our vehicle coming back from service with scratches or not being fixed properly. However, after enough complaining and phone calls the service manager did make it right. But from service with scratches or not being fixed properly. However, after enough complaining and phone calls the service manager did make it right. But there was a lot of stress and complaints to get to that point. More

worst and xxxxtiest experience, worst employee in service , just want to make money off you, absolutely will never be back to this xxxxty terrible place , just want to make money off you, absolutely will never be back to this xxxxty terrible place More

Service was quick and fast. Service was preformed in the time requested. Thank you for everything Service was preformed in the time requested. Thank you for everything More