Watson Chevrolet - Service Center

Service Department We are always treated courteously, when arriving, the vehicle is complete on time and the work performed is correct. Peter Hindley, our service advis We are always treated courteously, when arriving, the vehicle is complete on time and the work performed is correct. Peter Hindley, our service advisor is professional and courteous. He is an excellent representative of your service department. More

Dishonest dealership They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $70 They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $700 for the CV joints. I decided not to get it done and have it checked out from someone else. They had reduced the price on other items I had them do windshield wiper blades that I didn't ask for a replacement of a bulb that they didn't do but charge me for other bowls that they replaced. I wouldn't take my truck back there if they were the last dealership in Tucson. After speaking to the sales manager he said he would reduce the cost of the repair in the CV joints by $250 now I know why I didn't need them they just wanted to make money More

Cool Summer Service The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree aircon The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree airconditioning and plenty of cool water, coffee (if you're into that) reading the newspaper and looking at all the new Chevrolet models. More

Good job Watson Chevrolet, as always. I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or c I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or concerns. More

Same Day Part Replacement I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. More

Great Service! I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished when they said it would be and I was checked in and out very quickly. Everyone I was in contact there really cares about their customers. Bo Watson cares that customers are happy and it shows with all of staff there. More

Poor service department and customer service. We purchased our SUV with Watson in 2014 and have used them for our oil changes etc. You think servicing your car with the dealership means quality, b We purchased our SUV with Watson in 2014 and have used them for our oil changes etc. You think servicing your car with the dealership means quality, but unfortunately this is not true. Recently we went to Watson for a new battery. We thought everything was great until we brought the car home and it started leaking fluid. We thought it was an unrelated issue so today we went to our family mechanic and found that Watson did not clean out the LARGE amount of battery acid that leaked out from the previous battery (a simple baking soda/water wash). We called Watson pretty upset as battery acid corroded some of the paint/bolts and a portion of our garage floor. We were met with a snotty rep who wouldn't help and a scripted supervisor who didn't give a rip either. We were told it was not their responsibility to clean up battery acid. We were also told if the mechanic saw acid when he changed the battery he would have cleaned it. Apparently NOT as the whole area was soaked with acid. Watson would not take responsibility for an issue they caused on a vehicle we purchased from them. We were offered zero apology and they refused to look at our car to make sure the current battery was not the one leaking. We will no longer use Watson for any future service or purchases. More

great service Everyone at Watson Cheverolet, was very helpful and caring and wanted to make sure that i retrieved my vehicle in a timely manner. Great Service. Everyone at Watson Cheverolet, was very helpful and caring and wanted to make sure that i retrieved my vehicle in a timely manner. Great Service. More

Great Dealership! I have found the service to be excellent (normally ask for Peter Henley). He is very professional and listens well. I appreciate the feedback on tim I have found the service to be excellent (normally ask for Peter Henley). He is very professional and listens well. I appreciate the feedback on time required for service and cost. Also, everyone in the service area is quite friendly and helpful. I also love the warm, gooey cookies! You have a very pleasant waiting area with fine amenities. More

Getting the Job Done!! Service trip was for August 22, 2016 not 25th. Myles Nichelson handled my issues excellently. I was in for service to replace the front windshield w Service trip was for August 22, 2016 not 25th. Myles Nichelson handled my issues excellently. I was in for service to replace the front windshield with a new factory glass as the original developed micro cracks. Additionally, a recall was handled on the heated seats and issues with hesitation felt in motor while at speed was also looked into and found to be normal according to GM tech bulletins #PIP5405A. My experience with Watson service on my new 2016 Corvette has been excellent to date. More