Watson Chevrolet - Service Center

I took my Immaculate Corvette in for repair and got it back flithy dirty inside and out. I couldnt remove what had accumulated on the paint by washing so I will have to get it rubbed out and detailed. Hor back flithy dirty inside and out. I couldnt remove what had accumulated on the paint by washing so I will have to get it rubbed out and detailed. Horrible!!! I just hope the repair is better then the way my car was treated!!!! More

Watson Chevy collision was suggested by my insurance . All was well until I picked up my car and it wouldn’t start , I called Bobby Medina to come to the parking lot , he just said it was the battery , t All was well until I picked up my car and it wouldn’t start , I called Bobby Medina to come to the parking lot , he just said it was the battery , that it was old and he jump started my car , as I was driving off my car then had all kinds of notices , turned around , again spoke with Bobby who said it was the battery and that I should replace it . I did , got it installed , yet next day my new battery was dead again. After 2 days and multiple trips from AAA, and onstar , they said it was not the battery and that the fuse box on top of battery was loose . Not only that Bobby had mention my battery must have died because the car had been sitting there a while , but they had to move it to park up front , so that didn’t make sense . I’ve called multiple times to ask if during repair they had anything to do with the battery , or if they switched my Battery , and he doesn’t even answer my Calls . I took my car to the GMC service center and got my fixed , since I could not risk them messing up anything else More

Please do not buy detailing service package when buy a vehicle,not worthy poor service👎 vehicle,not worthy poor service👎 More

Josh in the body shop took great care of my 2023 Silverado 2500HD after I was rear-ended by a telephone pole. Josh kept me updated on the entire repair from start to finish including following up Silverado 2500HD after I was rear-ended by a telephone pole. Josh kept me updated on the entire repair from start to finish including following up with me after I picked up my truck. I strongly recommend seeing Josh at Watson for your auto body repairs. Thanks Josh & Watson Chevrolet for excellent customer service. More

Service department is horrible. I've owned vehicles for +50 yrs and have never encountered anything like this. Bought the vehicle a year ago, have been to service several times, an I've owned vehicles for +50 yrs and have never encountered anything like this. Bought the vehicle a year ago, have been to service several times, and have never had a good experience. Like the vehicle, but has me wondering If I should sell so I never have to set foot in the dealership again. More

DO NOT USE THEIR COLLISION CENTER. THEY LEFT ALL OF MY IMPACT BAR BOLTS LOOSE, PAINTED MY BUMPER A DIFFERENT COLOR. PAINT CHIPPING OFF ON MY FINGER. DIDN’T REPLACE THE BROKEN CLIPS AN THEY LEFT ALL OF MY IMPACT BAR BOLTS LOOSE, PAINTED MY BUMPER A DIFFERENT COLOR. PAINT CHIPPING OFF ON MY FINGER. DIDN’T REPLACE THE BROKEN CLIPS AND SCREWS. I HAVE TO BRING MY CAR TO A DIFFERENT BODYSHOP TO FIX THEIR xx JOB. PAID 4K FOR THEIR WORK AND PJ (GM) REFUSES TO PAY FOR MY RENTAL WHILE ITS GETTING PROPERLY FIXED. IVE WASTED ALL OF MY RENTAL FROM INSURANCE. IF YOU WANT A SLOPPY JOB AND DIFFERENT PAINTJOB. THIS PLACE IS A MUST! MAKE SURE TO ASK FOR PJ AS HE DONT GIVE A xxxx ABOUT THEIR WORKMANSHIP. More

I can’t say enough about how Mason in the service department took care of our truck. We had an emergency breakdown, which required a replacement of a very large, expensive part. The diesel mechanics department took care of our truck. We had an emergency breakdown, which required a replacement of a very large, expensive part. The diesel mechanics and Mason made sure we were back on the road as fast as possible. What could’ve taken 2 weeks, took them 4 days. We are most grateful. He communicated with us the entire time, letting us know the progress. More

This review is about my very positive experience with two gentlemen, Watson Chevrolet and General Motors. I purchase my beautiful Chevy Malibu Turbo from them in 2014. and have always followed up with se two gentlemen, Watson Chevrolet and General Motors. I purchase my beautiful Chevy Malibu Turbo from them in 2014. and have always followed up with service and repairs from Watson’s Service Dept. Recently I started having an engine problem. My Fixx tester showed a bad cylinder issue. I called and made an appt. with my service rep. Jerry Rivera. The technicians found a bad cylinder that could not be repaired and would require a new engine. I only had 118K miles on the car. I was devastated, as the cost of a new engine was over 9K. I am 76, recently retired and now on a limited fixed income, with slowly dwindling savings, due to the high cost of living and medical issues. I called the Service Director, Gabriel Sterns and discussed with him my plight. I just could not afford the high cost of the repair nor was I able to buy a used car. Gabriel and Jerry worked with GM to help me cut the cost of the new engine to half and they also provided me with a rental so I was still able to get to my Dr’s appt. etc. I can not say enough about these two wonderful gentlemen and how they helped me solve my problem. I love my car, it's a gorgeous Pearl color and it has to last for as long as I am able to drive. I am forever grateful to Gabriel, Jerry and Watson Chevrolet! More

The service is terrible at Watson and has gotten worse over a 4 year time period. over a 4 year time period. More

Watson deserves no stars. Took my corvette in for an oil leak and after a bill of over $2400.00 the oil leak is worst and they refuse to repair it. Trying to find other excu Took my corvette in for an oil leak and after a bill of over $2400.00 the oil leak is worst and they refuse to repair it. Trying to find other excuses for the leak but the problem is they did something incorrectly and are not willing to take responsibility. More