Waxahachie Ford
Waxahachie, TX
Filter Reviews by Keyword
By Type
Showing 551 reviews
The sales team and managers here will treat you like family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are b family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are buying, you need to buy from here if you want a customer experience you won’t forget. More
Needed service on my car. I was able to get an appointment pretty quickly. Everyone in the service area was professional, helpful and friendly. I had about a 30 or 45 minut I was able to get an appointment pretty quickly. Everyone in the service area was professional, helpful and friendly. I had about a 30 or 45 minute wait while they worked on my car. I was kept informed of progress. The work was completed to my satisfaction. More
The sales people are great but the service is crap they tell you that they have your plates and registration but when you go and get them it's now where to be found and they have you drive to 4 different l tell you that they have your plates and registration but when you go and get them it's now where to be found and they have you drive to 4 different locations and waste your time and gas. Like the sales people hate everything else about this dealership More
Casey was amazing! Quickest vehicle transaction I’ve ever been through.they even delivered the truck to me a little over an hour away. Highly recommended! Quickest vehicle transaction I’ve ever been through.they even delivered the truck to me a little over an hour away. Highly recommended! More
My experience with Justin Bowers was extremely disappointing. When I purchased my truck from him, he was friendly and attentive. He promised he would “hook me up” with some merchandise as part of disappointing. When I purchased my truck from him, he was friendly and attentive. He promised he would “hook me up” with some merchandise as part of the purchase. However, when I later followed up regarding that merchandise, his attitude completely changed. He became rude, disrespectful, sarcastic, and highly unprofessional. Instead of addressing my question in a respectful manner, he responded in a way that felt dismissive and inappropriate. As a long-time customer, I found his behavior unacceptable and very upsetting. His conduct did not reflect good customer service or professionalism. Based on my experience, I would not recommend working with Justin Bowers as a salesman. I hope management addresses this situation to ensure other customers are treated with respect. More

