Waxahachie Ford

My experience with Justin Bowers was extremely disappointing. When I purchased my truck from him, he was friendly and attentive. He promised he would “hook me up” with some merchandise as part of disappointing. When I purchased my truck from him, he was friendly and attentive. He promised he would “hook me up” with some merchandise as part of the purchase. However, when I later followed up regarding that merchandise, his attitude completely changed. He became rude, disrespectful, sarcastic, and highly unprofessional. Instead of addressing my question in a respectful manner, he responded in a way that felt dismissive and inappropriate. As a long-time customer, I found his behavior unacceptable and very upsetting. His conduct did not reflect good customer service or professionalism. Based on my experience, I would not recommend working with Justin Bowers as a salesman. I hope management addresses this situation to ensure other customers are treated with respect. More

The experience was good the salesman was very helpful and professional and the deal was good glad I drove 6 hours to buy professional and the deal was good glad I drove 6 hours to buy More

Have bought 3 vehicles from this dealership. All departments throughout the dealership are top notch. All departments throughout the dealership are top notch. More

A fantastic place to do business. They made my car buying experience easy and fun. They did everything they said they would do. My salesperson Justin Bowers was awesome. This is my 3r They made my car buying experience easy and fun. They did everything they said they would do. My salesperson Justin Bowers was awesome. This is my 3rd vehicle from Waxahachie Ford and I’ll continue to buy from here and send my family and friends to see Justin Bowers More

They will tell you anything to get the sale. Buyer beware, lots of half truths. The sales experience was good, then I find out that the oil hadn't been changed in 5000 miles and they didn't repl Buyer beware, lots of half truths. The sales experience was good, then I find out that the oil hadn't been changed in 5000 miles and they didn't replace the warn out air filters. Less than 2 weeks after purchasing, I needed around $200 in fixes. Complained, but no satisfaction. More

Easy to schedule online. Did the work in a timely manner. Let me know of any issues and an estimate to repair. Paid with points and no issues with points. Did the work in a timely manner. Let me know of any issues and an estimate to repair. Paid with points and no issues with points. More

I brought my F350 in to get service. Asked for the works, get home and tire pressure light comes on. They did not check the tire pressure. I thought your dealership was the best. But in Asked for the works, get home and tire pressure light comes on. They did not check the tire pressure. I thought your dealership was the best. But in the last couple of years your service has gone down. I am going to start going to different dealership. I had a friend that had a problem with her ford bronco with less than 30,000 miles and your service department took three days to get her a car. You fixed her car and within 30 days it broke down again. You had her a car for more than a week and never gave her a loaner. She lost a week of work and your service department does not care. Needless to say she will never be back. More

Justin bowers is the best salesman I’ve ever worked with. No hassles no problems. Best ever. No hassles no problems. Best ever. More

Good overall experience. Easy to deal with. Happy I was able to buy a vehicle locally. Easy to deal with. Happy I was able to buy a vehicle locally. More

After many years of car buying experience I can say the purchase of our Ford Explore has been the best at Waxahachie Ford. Our experience with the sales rep and finance manager was wonderful. We left with purchase of our Ford Explore has been the best at Waxahachie Ford. Our experience with the sales rep and finance manager was wonderful. We left with our new car feeling like we got exactly what we wanted. Thanks Waxahachie Ford. More