Waxahachie Ford

Excellent service with a personal touch Waxahache AutoPlex once again reminded us of how important it is to ensure the dealer you buy the vehicle from believes in "service after the sell". Waxahache AutoPlex once again reminded us of how important it is to ensure the dealer you buy the vehicle from believes in "service after the sell". Our dealings with them from the day we purchased the vehicle to yesterday when brake service (6 years and 115,000 miles later) was performed has been great. More

2017 Explorer I went in for a safety update and the Tech Writer took the car and said it would take about 2 hours. after an hour he called me and said that it was I went in for a safety update and the Tech Writer took the car and said it would take about 2 hours. after an hour he called me and said that it was completed. Craig has always been everything you would want or need as a service person. I go to him all the time. More

Always more then expected. Stanley Jablowski has always been above and beyond. I 'don't put very many miles on my car a year so I rely on Stanley to do a check of just what I do Stanley Jablowski has always been above and beyond. I 'don't put very many miles on my car a year so I rely on Stanley to do a check of just what I do need. Then he is on it and it gets done. More

Service Stanley Jablowski is an exceptional person. He accurately diagnoses my vehicle problems and takes care of it asap. I never feel like he is trying to r Stanley Jablowski is an exceptional person. He accurately diagnoses my vehicle problems and takes care of it asap. I never feel like he is trying to run up my bill or do unnecessary stuff. He keeps me posted on progress and any changes in the original plan. Keep him and give him a raise. More

Good experience Everyone was freindly, professional and very helpful during the complete purchase process.especially our sales person Andrew Wilton. It was a good ex Everyone was freindly, professional and very helpful during the complete purchase process.especially our sales person Andrew Wilton. It was a good experience so far. More

Our family dealership Donna, receptionist, friendly, Justin Bowers, the best and a friend, Chris in finance professional and efficient. Feels like a family, service, price, Donna, receptionist, friendly, Justin Bowers, the best and a friend, Chris in finance professional and efficient. Feels like a family, service, price, honesty, the very best. More

very good service experience Attendant was prompt to get us checked into the service dept. and directed us to the waiting area. Stanley came by the waiting area several time to ch Attendant was prompt to get us checked into the service dept. and directed us to the waiting area. Stanley came by the waiting area several time to check on us to see if we needed anything. Services to the vehicle was prompt and the vehicle was washed and vacuumed out on the inside before it was returned to us. very good experience. Larry M of Midlothian, TX More

Service center Very Fast service. Very knowledgeable. I was in and out with hardly waiting. Lobby was clean and everyone was really friendly. Thank you for all your Very Fast service. Very knowledgeable. I was in and out with hardly waiting. Lobby was clean and everyone was really friendly. Thank you for all your help. More

Bad service Refused repairs brought my 85 thousands dollars truck in for warranty work the refused to repair it because someone that works there seen my truck stu Refused repairs brought my 85 thousands dollars truck in for warranty work the refused to repair it because someone that works there seen my truck stuck in the mud. The problem is the issues i had with my truck happened before I put it in the mud. I brought it up to the dealership a month after i bought it and showed them the issues . More

It was the best experience. Best place to go to. The service was good. He explained everything so well and there was nothing wrong at all. Absolutely love this place. Best place to go to. The service was good. He explained everything so well and there was nothing wrong at all. Absolutely love this place. More