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This rating includes all service center reviews, with more weight given to recent reviews.
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3,522 Reviews of Wayne Akers Ford - Service Center
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Verified Customer
March 13, 2024
Christian was quick and fast to get my vehicle repaired for the recall. Thank you for the recall. Thank you More
by Miika
March 13, 2024
Perfect and fast work! Helped me out with an emergency breakdown while traveling. Even gave us the gate code for the wrecker service to deliver the vehicle after hours. Helped me out with an emergency breakdown while traveling. Even gave us the gate code for the wrecker service to deliver the vehicle after hours. Many thanks! More
by Josh
Employees Worked With
March 13, 2024
Yankiel was extremely helpful. My car went into the shop and managed to leave in a timely manner. His partner Keana nicely walked me through when he was on lunch during my pick up My car went into the shop and managed to leave in a timely manner. His partner Keana nicely walked me through when he was on lunch during my pick up time. Overall great experience. More
by Juan
March 12, 2024
Smooth very responsive kept me informed every step of the service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner More
by GREENDEMON25
Employees Worked With
Erik Hoffman, Erik Hoffman
March 12, 2024
Era mejor antes yo soy cliente desde el 2018 y conseguridad lo puedo afirmar gracias conseguridad lo puedo afirmar gracias More
by JANERPOLICIA
Employees Worked With
March 12, 2024
Excellent service I’ll probably buy my next car from them everyone was kind and helpful from the RONALD department the main office to the rservice department everyone was kind and helpful from the RONALD department the main office to the rservice department More
by Customerservice
Employees Worked With
March 12, 2024
I can always rely on Wayne Akers Ford, especially my service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge deliv service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge delivery of the vehicle back to my condo was incredibly helpful to me. Thank you! More
by KIMDELVECCHIO
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024
Erik and the dealership as a whole gave great customer service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray Beach and went out of my way to go to Wayne Akers Ford for service because over the phone Greico Ford in Delray Beach was not very accommodating. The representative over the phone with Wayne Akers Ford was nice and knowledgeable. She told me to specifically see Erik Hoffman at bay #4 for my EV Ford and I am so glad I did. Thank You! Brian Z. More
by ACOUSTICS11
Employees Worked With
Erik Hoffman, Erik Hoffman
