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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,532 Reviews

3,532 Reviews of Wayne Akers Ford - Service Center

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February 22, 2024

Very convenient and fast Very pleasant on time very convenient very fast work Very pleasant fast work very polite and they give me a response what I need have any questions More

by thawkgto
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Feb 23, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Highly recommended. Have gotten the run around from two other dealers. Erik was great. Got my truck in right away. More

by ryngraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Feb 22, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

Probably in one of the 5 worst experiences I have ever had in my 82 years of living. The absolute worst. More

by abighed
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Feb 21, 2024 -

Wayne Akers Ford responded

"Abighed" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

Wayne Akers Ford has been the best dealer experience We ever had. On the Sales Department, We had the pleasure to be assisted by JP who gave us all the information and help that We need to buy our F-150 an More

by apin F-150 XLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Lechun
Feb 21, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

Amazing. Danielle made the process so remarkably easy. I can't wait to service my Explorer and Mustang again. Terrific team. Thank you for providing such high More

by Melmatters2
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Feb 21, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 21, 2024

Everything went perfect. Ben always takes care of us. Everything was done in a very timely matter, as always with Ben More

by Mikenleed
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Feb 22, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Immediate service. Polite. Informative. He called me when the service was completed. He also walked me to the cashier. More

by Bernie227
Recommend Dealer
Yes
Employees Worked With
Giovanni
Feb 21, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

This was the first time using your service department, I had a very good experience and the service manager Ben was extremely knowledgeable as well as helpful with my questions. More

by Bmiller208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

I would never tell a friend to go here. Zero customer service. And they charged me twice for the warranty deductible on the same ticket. More

by EDCASEY123
Recommend Dealer
No
Employees Worked With
Erik Hoffman, Erik Hoffman
Feb 22, 2024 -

Wayne Akers Ford responded

Ed. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 21, 2024

Very easy Easy in and out reviewed upcoming maintenance for next service Everything great even Waiting room coffee More

by michaelkscott8673
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Feb 22, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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