Wayne Akers Ford - Service Center

Appt not what was expected Service tech was not Appt not what was expected Service tech was not available for 2 days after I dropped off truck for a service to see if there was anything wrong with Appt not what was expected Service tech was not available for 2 days after I dropped off truck for a service to see if there was anything wrong with truck Called day after I dropped off and no one could even find truck It seems only front suspension was checked nothing else Very disappointed More

Service consultant very nice and informative individual. Customer Service refused didn’t honor free oil change voucher the “previous”. dealership owner included in F150 purchase individual. Customer Service refused didn’t honor free oil change voucher the “previous”. dealership owner included in F150 purchase More

Was very please by the help I got working with Frank. He was great with keeping me informed through the process. Will definately refer him to others. was great with keeping me informed through the process. Will definately refer him to others. More

Waited over two hours for an oil change and tires to be rotated… unacceptable … we made an appointment for a reason. To get in and out… crazy rotated… unacceptable … we made an appointment for a reason. To get in and out… crazy More

Thank you for the good job Yo do all the time i go there Thank you for the good job Yo do all the time i go there for service on my car end the good people work there Thank you for the good job Yo do all the time i go there for service on my car end the good people work there More

i brought my truck in to have a tire replaced on my road warranty i had to wait until you got me a new tire from ca once you got the tire and i brought my truck in to have the tire change done your dumb xxx warranty i had to wait until you got me a new tire from ca once you got the tire and i brought my truck in to have the tire change done your dumb xxxxx took a perfectly good tire oof my truck and changed it and left the bad tire on the truck thank god i checked and got back before they threw it away at this dealership i brought my truck in fore a little bodywork from where i was hit and took some paint off of my bumper be the time you guys got finished you had mest the hole side of my truck up and crushed the top of the truck in from talking it thought aauto care wash so in your hands my truck was torn up pretty bad everything i come there your genuineness mess something else up and the bad part of this is me and my dad have bought at lest eight trucks from there and with the service you do you can bet your sweet xxx we want be back for nothing and would never recommend anyone to your dealership to be embarrassed (no way) More

Had my car towed in after hours. They called for the initial problem, called and left message re how much. I called to approve the work and requested return call. I called back and was unable to get ser initial problem, called and left message re how much. I called to approve the work and requested return call. I called back and was unable to get service rep but was told vehicle was ready for pick up. They went ahead and fixed the open recall but I wanted to request additional work that would have been nice to complete while it was there but they did not return my call. Left without the additional items being addressed. More

Love everything about this dealership. Buying process was incredibly easy and stress less Bringing my truck into the service department for regular service was great. Service advisor was super helpful. incredibly easy and stress less Bringing my truck into the service department for regular service was great. Service advisor was super helpful. More

I can speak for the service dept. I have dealt with Giovanni 4 times now. All were for major repairs. It’s a good feeling knowing it will be done right the first time. He and his men are the best Giovanni 4 times now. All were for major repairs. It’s a good feeling knowing it will be done right the first time. He and his men are the best More