Wayne County Ford

Super responsive and very clear on what options were available and what they could offer. Follow up was great. available and what they could offer. Follow up was great. More

Would not recommend. They caused damage to my husbands truck, putting on parts incorrectly. They also ordered the wrong parts for him and don’t respond when my husband calls or goes in to correct the prob truck, putting on parts incorrectly. They also ordered the wrong parts for him and don’t respond when my husband calls or goes in to correct the problem. We reported them for fraudulent billing for billing my husband for things they never did and parts he never received. The service manager is awful and does not return calls, does not respond and offers no assistance at resolving the issue. We are getting a lawyer over this issue. My husband purchased many vehicles there and because of the service department would never give them his business again. Terrible management and even worse customer service. More