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Wayne Ford
Wayne, NJ
1,972 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,972 reviews
August 01, 2011
I purchased a vehcile from Wayne Ford in 2005 and the experience was very positive. Working with the service area over the years has been just as positive an experience. Everyone from cashier to the peop experience was very positive. Working with the service area over the years has been just as positive an experience. Everyone from cashier to the people at the desk, to the guy who makes the coffee and sweeps the floor are consicentious and pleasant. I decided to trade in my Ford 500 and went back to Wayne Ford. I first conversed over the Internet, I did my homework, found the vehicle that I thought I wanted and went to the dealer. Darrin took down all the pertinent information and we took the car out for a spin a Fiesta S. Sedan. They started a search for me and in the meantime I went back on the site and saw the next model an SE with a great package. I e-mailed Seth and told him I changed my mind and if I could get that one, within what I wanted my monthly payment to be, I'd go with that. No problem. I went in and Vince explained all of the important information to me about the trade in and extending the warranty, in layman's terms so I thoroughly understood - So they then continued the search with the new parameters. I then went back in and saw the hatchback with a great introductory offer and e-mailed Seth again. He took it all in stride - looked into it, again helped me keep within budget and it was being delivered the next week. I went from a basic S Sedan to an SE with a great package - to a hatchback with all the bells and whistles I'll ever need. Everything was done with expertise, good humor, attention to details, just the way you would want it to be. When it came time to put pen to paper and sign for my new car, I felt assured it was the right decision. Wayne Ford is the way to go. More
by kathie.festa
Employees Worked With
Seth Rosen, Vince, Darrin
July 26, 2011
seth made purchasing my f150 easy.worked with me where i wanted to be at .traded my 2004 f150 got a good price very happy with my new f150 2011 truck looks great .it was in stock took home same day seth ma wanted to be at .traded my 2004 f150 got a good price very happy with my new f150 2011 truck looks great .it was in stock took home same day seth made it quick and easy.took the time to explain the trucks details fully.very good experiance at wayne ford.very happy with the whole package.thanks seth. More
by to7445
Employees Worked With
seth
July 05, 2011
My aunt always bought her cares here. My son bought his car here. Iam plessed with them they are friendly, helpful and do not treat you like a piece of meat ready to make a sale. car here. Iam plessed with them they are friendly, helpful and do not treat you like a piece of meat ready to make a sale. More
by kennyandruthie
Employees Worked With
seth tom k
June 24, 2011
I could not be any happier with Wayne Ford. My salesperson Dana was great. Very friendly, informative, treated me with respect and gave me a great deal. Thanks and Great Job Dana. If I know any salesperson Dana was great. Very friendly, informative, treated me with respect and gave me a great deal. Thanks and Great Job Dana. If I know anyone who wants to buy a Ford, Dana and Wayne Ford will be getting my referral. More
by Kingmich
Employees Worked With
Dana Matteace
June 16, 2011
Once you buy a car from them they will never leave you alone. they call and call tring to get you to buy again. Have asked them to stop to no avail. NEVER AGAIN alone. they call and call tring to get you to buy again. Have asked them to stop to no avail. NEVER AGAIN More
by ghav
Employees Worked With
salesman and callers
June 14, 2011
I recently bought a 2010 Ford Escape from Wayne Ford and couldn't be happier. From the moment I met our salesman, Davis, I immediately felt comfortable and not pressured. I felt that he gave me the best d couldn't be happier. From the moment I met our salesman, Davis, I immediately felt comfortable and not pressured. I felt that he gave me the best deal available. This is truly the first time that I walked away with a car that I did not second guess myself. He made sure that I understood every detail of the sale. I would not hesitate to go to Wayne Ford again. If you go, definitely ask to work with "Davis". He's the best!! More
by DebbieandGenna
Employees Worked With
Davis
June 05, 2011
My experience was calming, informative & without pressure to consider purchasing anythng additional. Sam was very helpful & went beyond what I thought a sales representative would do for their custo pressure to consider purchasing anythng additional. Sam was very helpful & went beyond what I thought a sales representative would do for their customer. I intend on continuing to purchase my vehicles at Wayne Ford. More
by REK50
Employees Worked With
SAM CHIAPPA,
May 17, 2011
I had an Escape for 10 years and I was very satisfied with the service dept but, the dealer moved from Elmwood Park To East Rutherford and it was out of the way for me. I chose Wayne Ford for it's proxi with the service dept but, the dealer moved from Elmwood Park To East Rutherford and it was out of the way for me. I chose Wayne Ford for it's proximity to my home. I was treated so well from the very beginning by Seth Rosen who took a lot of time to make sure that I knew the car before I drove away. I had a price in mind and what I wanted in a new car. My price was met, I got a good trade-in price and the new car has far more than I had thought I needed but now wouldn't change a thing especially the SYNC feature. Seth gave me a tour of the facility and introduced me to the pertinent people. I look forward to continue having this vehicle serviced at the dealer as I did with the last Escape. More
by shuster3
Employees Worked With
Seth Rosen
March 22, 2011
If you want to get treated with no respect, then my all means, go here. But if you want quality service, honestly and integrity....GO SOMEWHERE ELSE. The people only care about their commission. Once yo means, go here. But if you want quality service, honestly and integrity....GO SOMEWHERE ELSE. The people only care about their commission. Once you walk off the lot, you are garbage. The used car I bought lasted about 1 week without something going wrong. They kept it for almost a MONTH to fix it. Got it back, and after a magical few days, something wrong again. This time they kept it for OVER a month. Drove around in a mini car with my two toddlers over Christmas break, although I BEGGED my rep to put me into something bigger becasue I couldn't fit car seats in that matchbox car. Gave it to me anyway & dismissed me like an infant. Gave me the keys and walked away like I was a huge burden. Spend your hard earned money and time somewhere else. More
by Gemini153
Employees Worked With
Seth-salesman, Brian-used car manager
February 10, 2011
They hands down are the worst dealership hands down. Not one sales one calls people back and the receptionist is very rude. No matter what I stated that I wanted they tried to sell me 40k car when I wanted one sales one calls people back and the receptionist is very rude. No matter what I stated that I wanted they tried to sell me 40k car when I wanted a 32k car and tried to force my wife into the car with the baby. I made 3 trips and over 50 phone calls. No one ever followed up. They would never give a straight answer and the excuse was always that we are busy or I cannot locate the person that you were talking to. No matter how many names and information was exchanged they lost my items many times. I ended up buying a new car from their competitor that was further away just because the service was great. Also they have nerve to ask me for a 500 dollar deposit on a car I did not want and I never saw or looked at just to make a sale. Overall they were rude, and no where near a family environment. The irony is every-time I came down the place was empty but yet they never had time to make a sale? Makes no sense. I can go on and on. It is a shame that dealerships like this can still be in business. The worst place period. More
by dlr
Employees Worked With
Peter, Sal, Brian,
