Webb Ford

Since I have been with Webb Ford everyone has been polite, coursety, and most of all good customer service. They talk you not at you. I feel good whenever I go into Webb Ford. polite, coursety, and most of all good customer service. They talk you not at you. I feel good whenever I go into Webb Ford. More

Steve at Webb Ford was amazing. He kept me informed and his customer service was the best!! He went above and beyond my expectations !! Thanks Steve!! his customer service was the best!! He went above and beyond my expectations !! Thanks Steve!! More

Knowledgeable sales representative.Manager and salesman Knowledgeable sales representative. Manager and salesman explained our options clearly without the high pressure smoke and mirrors approach we have e Knowledgeable sales representative. Manager and salesman explained our options clearly without the high pressure smoke and mirrors approach we have experienced at other dealerships. More

Customer service needs an overhaul! 2 hours for an oil change and tire rotation and no updates change and tire rotation and no updates More

Quick 20000 mile checkup and oil change! Friendly staff and kept me updated through text and kept me updated through text More

The best dealership around!! Wouldn't think of going anywhere else to buy a car! Robert in the service department is the best! anywhere else to buy a car! Robert in the service department is the best! More

I really like going here, I always get good service and everything is always explained to me so I understand what's going on with my truck. I have been going here for 3 Years now. everything is always explained to me so I understand what's going on with my truck. I have been going here for 3 Years now. More

First of all, 06 Grand Marquis get airbag light on because passenger seat belt pretensioner fails for low circuit. This issue disables the airbag and Ford or the NHSTA or whatever hasn’t recalled it. because passenger seat belt pretensioner fails for low circuit. This issue disables the airbag and Ford or the NHSTA or whatever hasn’t recalled it. Secondly, this dealer wants $900 to fix. Their phone system is from the 90s and barely works doesn’t connect calls or goes completely down. Expecting the bare minimum in customer service. Parts delayed and no communication. False promises of service expectations. When requested to come pick up my vehicle, Service rep Steve told me it wasn’t his responsibility and he had his own tickets to work, so couldn’t check on the status of my vehicle. Dan Schultz was the manager on duty and barely did anything to address concerns. They will never waste my time or money again. More

No need for call back I will continue to spread the word of how bad the company is see you soon when I come for oil change 😉 of how bad the company is see you soon when I come for oil change 😉 More