Back

Webb Hyundai Highland - Service Center

Highland, IN

4.3
371 Reviews

371 Reviews of Webb Hyundai Highland - Service Center

Sort by
January 11, 2025

Cindy Kobiela was an excellent Service Rep. ! She made sure I got everything done that was covered under my warranty. and a BIG thanks to the Technician that performed the work, Douglas Yokovich More

by genneangordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Yokovich
Jan 13, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 09, 2025

I was told that my back tail lights needed to be replaced due to the moisture and than they changed it to that it was not needed when you can clearly see the moisture and that it stayed even after sitting in More

by colvinmaryanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

January 08, 2025

It’s the only Hyundai service center in the area so I go there. The service department is on the slower side. A oil change change usually takes almost two hours even with an appointment. The prices are als More

by melissaderbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 06, 2025

This is the second time I have brought my Palisade in for service. Both times I had oily finger prints on my hood. The first time they were on the drivers door as well. This service (30000 mile) was very More

by thesmiths1829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a manager reach out to discuss this further.

January 04, 2025

The purchase and service of my Tucson has been exceptional. Josh, Kevin and Cindy have been great to work with. I will recommend Webb to my friends. More

by john_novosel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ziolkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 02, 2025

I was told at the time of purchase that I was going to get a bumper to bumper warranty 10 years or 100,000 mile. I call for service on my car door electrical and was told I don't have that warranty. That More

by juranovichk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
Jan 03, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

January 01, 2025

Service department is the best as usual. I’m never disappointed. Tony and Anthony are great More

by ysgbville56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Vegas
Jan 02, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 29, 2024

I think Webb Hyndai does a great job. They have gone the extra mile for me several times and I really appreciate it! More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 29, 2024

Completely unorganized! !! Do not listen Worst service I’ve ever had that is all 3 visits on brand new vehicle More

by JUDYANDERSON1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gentz
Dec 31, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

December 28, 2024

Everything was great. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. More

by Shaneb52501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jori Hazel
Dec 30, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

...
11
...