Webb Hyundai Highland - Service Center

All the employees were nice especially the customer service department. The dealership was nice and clean service department. The dealership was nice and clean More

Excellent service from the Service Dept. , Cindi , who I had dealt with before, was again outstanding. , Cindi , who I had dealt with before, was again outstanding. More

Brought my Tucson in for its one year service Plus updating some software. I was barely inside the service Bay and I was greeted by the service advisor. I had made the appointment online and he had th updating some software. I was barely inside the service Bay and I was greeted by the service advisor. I had made the appointment online and he had that information pulled up. I told him I was going to be waiting. I I proceeded to the very comfortable waiting area. After a while the service advisor told me what was going on and gave me an estimate how much longer it was going to take. Everything was completed and I was on my way. Everything in the dealership was extremely clean including the bathrooms. More

no communication and took over 2 months to fix my car only plus they gave me a loaner car only plus they gave me a loaner car More

I went to Genesis of Merrillville with my G80. Had recall work performed. Ask for oil change and yhey quoted $189. I will no longer go to dealer for routine service. Had recall work performed. Ask for oil change and yhey quoted $189. I will no longer go to dealer for routine service. More

I had a very good experience. It was easy yo make an appointment. The service was quick. I was updated of what my car needed. The people were very courteous. It was easy yo make an appointment. The service was quick. I was updated of what my car needed. The people were very courteous. More

I didn't like waiting over 2hrs for a diagnosis. After waiting 2 hours I found that they had not even tested my car. Nor was it test driven which as super important. It's as if they forgot I was e After waiting 2 hours I found that they had not even tested my car. Nor was it test driven which as super important. It's as if they forgot I was even there. I was there 20min before my appointment and sat for 2 hours without any contact with anyone. More

I was a loyal hyundai customer for 20 years but no more. This is my 4th Hyundai and will never but again because of Webb Hyundai Highland experience. I will be sure to spread the word to never by from here. This is my 4th Hyundai and will never but again because of Webb Hyundai Highland experience. I will be sure to spread the word to never by from here. More

This is a great place to bring your car . They don’t keep you waiting for long periods at a time They don’t keep you waiting for long periods at a time More

The establishment is clean with complimentary items. The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witn The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witness to attest to his misinformation. More