Webb Hyundai Highland - Service Center

1:00pm service appointment for an oil change and tire rotation. Got my car back at 3:15. No explanation or update from the service department when I was in the waiting room. Texted the number they sent m rotation. Got my car back at 3:15. No explanation or update from the service department when I was in the waiting room. Texted the number they sent me for updates and received no response. I was quoted $99 for the service and I was charged $99+$10 shop fees and a 1% because I was going to use a credit card. Hidden fees and poor customer service is crap and shady. I will not be back. More

Professional making you feel welcome even if you’re service may exceed your budget they try to accommodate you in every way. service may exceed your budget they try to accommodate you in every way. More

Tony was helpful, knowledgeable and professional. My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his e My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his excellent customer service. More

Dealership completed my recalls professionally and service department were professional at the two times I came in service department were professional at the two times I came in More

I have had problems with my car for 2 yrs . They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp More

Very friendly. I did not get the message that I needed to replace filters till I left and I was there for an oil change that took about two hours! If I knew I wou I did not get the message that I needed to replace filters till I left and I was there for an oil change that took about two hours! If I knew I would have agreed to replace them. More

They are liars and they suck will never purchase anything from them again horrible customer service from them again horrible customer service More

My experiences so far have been from pleasant professionals. I also like the ability to communicate about the status of the work in real time. professionals. I also like the ability to communicate about the status of the work in real time. More

The dealership is friendly and courteous. Work is performed in a timely fashion Hours are convenient Work is performed in a timely fashion Hours are convenient More

I appreciate the attention when you arrive and the wonderful complimentary snack offerings. However last time I went there they did not have the part i needed after waiting an hour. also last time I h wonderful complimentary snack offerings. However last time I went there they did not have the part i needed after waiting an hour. also last time I had an oil change service the mechanic left his Jimmy John's sandwich wrapper on my car seat and when i called to complain they just said sorry but I know if my car was more expensive or if I was a VIP that wouldn't have happened. just disappointed that it made me feel less than a valued customer More