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Webb Hyundai Merrillville
Merrillville, IN
750 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 750 reviews
August 01, 2026
Jacques was so very helpful when it comes to teaching my mom and myself how to use the car that she just bought! Some generations did not grow up with computers as people do now-and that alone can be v my mom and myself how to use the car that she just bought! Some generations did not grow up with computers as people do now-and that alone can be very confusing. Knowing this, Jacques patiently and professionally handled the situation with dignity.. he made my mom feel it was OK to ask as many questions as she needed to and he reviewed them over and as much as needed.. Reanswering our questions. He still professionally cared enough to explain different ways until we finally understood navigating the computer screen in the car. He also met with us a second time to go over more details.. We each are very grateful for his help!! Three other local dealerships that we visited did not offer that kind of help. The time he spent , the effort he put in , the care he had a professionalism he showed. You can’t find just anywhere and he deserves aThe time he spent the effort he put in the care he had , and the professionalism he showed.-You can’t find just anywhere and he deserves a raise for how he stepped up.! It is obvious he cares about what he does, that he loves what he does, and that it is truly meaningful to him because it shows up in how he does his job. He is a huge asset to the Hyundai team in MERRILLVILLE and I hope he is acknowledged for that.,in a world where not everybody goes the extra mile those things are very much appreciated.!!! He is highly recommended. If you are looking to buy a Hyundai in MERRILLVILLE, he is your guy.!, More
by Cl Cl
Employees Worked With
September 16, 2025
Very Clean Spacious waiting area Friendly Staff Free wash Nice location Vending machines Desk Thank you wash Nice location Vending machines Desk Thank you More
by armyvbprynce1208
Verified CustomerSeptember 13, 2025
Dealership was great. Everyone that we encountered was great. Mr Hughes listened to what we wanted and delivered. It wasn’t about a sale but helping to find the perfect ve Everyone that we encountered was great. Mr Hughes listened to what we wanted and delivered. It wasn’t about a sale but helping to find the perfect vehicle and making sure we were happy. More
by tymara.ballard
Employees Worked With
September 10, 2025
We had a great experience working with Cliff Hughes. Cliff was professional and attentive to what my husband and I needed out of this car buying experience. Cliff was professional and attentive to what my husband and I needed out of this car buying experience. More
by melissaadams01
September 09, 2025
The service was performed quickly, and staff was extremely polite. The only criticism I can offer is that the service notification was not reset before the car was returned. extremely polite. The only criticism I can offer is that the service notification was not reset before the car was returned. More
by Harold19
September 07, 2025
Great experience Gary was a pleasure spent 4 hrs with my wife and I very knowledgeable and great personality. Mason was very professional explained everything to us .Fantastic guys to work with . wife and I very knowledgeable and great personality. Mason was very professional explained everything to us .Fantastic guys to work with . More
by stevef5823
September 06, 2025
I am still confused about the cost to recalibrate the distance sensor on how far ahead a car is and the slowdown mechanism distance sensor on how far ahead a car is and the slowdown mechanism More
by Jwirth1
Employees Worked With
September 06, 2025
We had an appointment time of 1:30, and when we arrived our salesman was with another client. We waited 30 minutes then asked someone what was going on. We were then placed at a desk and waited another 3 our salesman was with another client. We waited 30 minutes then asked someone what was going on. We were then placed at a desk and waited another 30 minutes. The car was not ready even though they knew we were coming the day before. Total time there was 3 hours. Very dysfunctional place. More
by runwayinsight
August 27, 2025
Probably the most efficient, transparent experience I’ve ever had at a dealership. Webb Hyundai represents how the dealership experience should be and this environment is what will further the Hyundai brand ever had at a dealership. Webb Hyundai represents how the dealership experience should be and this environment is what will further the Hyundai brand More
by chtbaker
August 27, 2025
Clean, comfortable, friendly, timely, good explanations, good follow- up, wide variety of vehicles on showroom floor. good follow- up, wide variety of vehicles on showroom floor. More
by sharon92758
Employees Worked With
