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Webb Hyundai Merrillville

Merrillville, IN

4.7
692 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 692 reviews

May 09, 2025

Cliff and Kim went above and beyond to get an exceptional deal for me. Their dedication and diligent service exceeded professionalism as I know it to be and made me feel like family. Overall my experience wi More

by courtneysaulsberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 08, 2025

Called about a vehicle and Clifford was very informative and made sure I didn't take time to travel far for a vehicle that wasn't there any longer. He was very kind over the phone and seemed like he actuall More

by Emanuel
Recommend Dealer
Yes
Employees Worked With
Clifford Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 05, 2025

Knowledgeable and Caring They are concerned about their Customers desires and work had to satisfy their concerns. More

by theodoricn
Recommend Dealer
Yes
Employees Worked With
Alex Gikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gikas
May 06, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 27, 2025

Webb Hyundai has a treasure in Zach Hansen! He responded to my emails immediately and within 3 hours of our 1st communication I was at his desk and he was showing me the Tucson's that were avai More

by BDDaveMCI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 25, 2025

Overall, it was painless I had to come back a couple of times, but it was no fault to the repairs it was the defect in the clips. I have no complaints More

by cgreenswtlady@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 25, 2025

It was smooth process and staff are accomodating. It was a great experience and staffs are very helpful. More

by rose20_tubera
Recommend Dealer
Yes
Employees Worked With
Jerris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerris Johnson
Apr 29, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 20, 2025

We didn't have Kim. We had Rob and he was wonderful, also. This is our 9th Hyundai from Webb(Schaffer at first) and we have always been happy with the service and peopl More

by katomera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 17, 2025

The service department is well staffed so there is very little waiting. Each person I dealt with seemed very knowledgeable More

by jacpanfil
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pfrommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 16, 2025

Personnel were pleasant and professional. I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - pr More

by darynndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pfrommer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 15, 2025

Gary from the sales department was phenomenal. However our recent service department appointment was awful I dread coming back for service on my brand new vehicle. More

by rwatkins521
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pfrommer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

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