Webb Hyundai Merrillville

Service was top notch across the board. Salesman John Culver was extremely helpful and welcoming. Overall great experience and would definitely recommend to friends and family. Salesman John Culver was extremely helpful and welcoming. Overall great experience and would definitely recommend to friends and family. More

Since the beginning of my experience with the service department I have had great service from great people. department I have had great service from great people. More

I dont trust the Webb family. I find their sadness tactics to be high pressure. And require you to purchase insurance and coverage and maintenance you don't need. It's tough bec I find their sadness tactics to be high pressure. And require you to purchase insurance and coverage and maintenance you don't need. It's tough because the head service guy is awesome. But they push services you don't need. More

Dave was great to work with and we enjoyed our experience! Kim and Rob were great too! Thanks for the low pressure and nice drive! experience! Kim and Rob were great too! Thanks for the low pressure and nice drive! More

I always have great service. The only problem I had was the parking, but understandable with new construction. Difficult for servicing. The only problem I had was the parking, but understandable with new construction. Difficult for servicing. More

My wife and I worked with Jon Culver it was a very positive experience. He was knowledgeable on all the trim levels of the Palisade. Most importantly, we never felt pressured. I highly recommend Webb positive experience. He was knowledgeable on all the trim levels of the Palisade. Most importantly, we never felt pressured. I highly recommend Webb Hyundai in Merrillville, IN. More

The service team is excellent. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. More

Awesum dealer. Sales people very helpfull. Would recomend to anybody looking for veichle. Would go back to again. Our sales person was the best. Sales people very helpfull. Would recomend to anybody looking for veichle. Would go back to again. Our sales person was the best. More

Great customer service. Took time to help me find what I wanted and helped answer all my questions. Took time to help me find what I wanted and helped answer all my questions. More

Damaged vehicle to get me to pay and then tried to sell me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, failed to find the cause of the USB charging issue. Left greasy hand prints on drivers fender and drivers door. Turned on the HVAC system which I specifically turned off and they adjusted the controls which had nothing to do with the service. They moved items in the car and didnt put them back. Highland location is equally incompetent on my Palisade. Parts ordered by the service dept and they never called back after 6months of waiting. Then they decided not even to replace the component under warranty and did a quick fix instead. Follow up service they decided to do an oil change on the vehicle without asking or advising when we had just paid to have it done and they put lower quality oil in vehicle. It has been 3 months since the part was supposedly ordered for that visit and no call. However the part is in stock when I called and they offered no apologies. The entire service system at both locations is disgusting. subpar. Is it a reflection of management or ownership? More