Webb Hyundai Merrillville

Jim DeVault represents Hyundai so well with his professionalism, efficiency, and friendlieness. I hope is is recognized as such. professionalism, efficiency, and friendlieness. I hope is is recognized as such. More

They have a mechanic name Roger who is not capable of problem solving. He cost me lots of money & my problem was exactly the same. I repeatedly ask for a different mechanic & was told No. It is my car & problem solving. He cost me lots of money & my problem was exactly the same. I repeatedly ask for a different mechanic & was told No. It is my car & since I own it & I pay to fix it I should be able to choose. I will never send anyone to your dealership ever again. More

I purchased the Mitsubishi in 2004, when the dealership was on Rt.41 (Indianapolis Blvd) I have had it serviced at the dealership since it was purchased. I am satisfied with the service, that is why I c was on Rt.41 (Indianapolis Blvd) I have had it serviced at the dealership since it was purchased. I am satisfied with the service, that is why I continue to take the car to Merrillville for service, They give good service. Jim is professional More

They are very professional with a stable service department. I know what I am getting when I go there. . department. I know what I am getting when I go there. . More

They provided excellent service and in a timely manner! Will definitely be back for my next oil change. Will definitely be back for my next oil change. More

Friendly workers, helped make my toddler comfortable while waiting, felt like it went quickly, clean waiting area, would recommend to friends and family while waiting, felt like it went quickly, clean waiting area, would recommend to friends and family More

Jim always does a professional job. He is attentive and kind. He goes out of his way to keep me in the loop of my vehicle. He is attentive and kind. He goes out of his way to keep me in the loop of my vehicle. More

Great service. The included car wash was nice as well. I will continue to bring my car in whenever service is needed. The included car wash was nice as well. I will continue to bring my car in whenever service is needed. More

Came in quick for an oil change, and they finished it within the same hour.😊 within the same hour.😊 More

UPDATE to my original great review! : They act very attentive, friendly, and helpful when it comes to the well-being of my vehicle. Unfortunately after getting my vehicle serviced and I : They act very attentive, friendly, and helpful when it comes to the well-being of my vehicle. Unfortunately after getting my vehicle serviced and I noticed some changes in performance, I wasn’t taken seriously over the phone while expressing my concerns. I’ve never had an issue with my vehicle and the one time I noticed something was off, I was told “are you sure it’s not in your head?” by a staff member on the phone. When booking my vehicle originally staff didn’t follow directions after I had a specific request but, I ignored it because they get my vehicle done as quickly as they could after miscommunication occurred. I’m now selling my vehicle to CarMax because I won’t be spending another dime on another Hyundai again. I’d sell it to Webb but their sales team doesn’t have any better listening skills and ran my credit for me to purchase a vehicle after my original request was to lease a few months ago. More