Back

Webb Mitsubishi

Merrillville, IN

not yet
rated
22 Reviews

1000 81st Ave

Merrillville, IN

46410

Directions

By Type

Showing 22 reviews

March 08, 2022

Every time I get service I’m greeted with kindness and professionalism. Keep up the great work everyone! More

by rubygrodriguez6649
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Devault
Mar 09, 2022 -

Webb Mitsubishi responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 04, 2022

The service staff were not Initially accommodating. We had a hard time dealing with them when we sent in our vehicle for service. We wasted a lot of time and it wasn’t convenient at all. Justin from sa More

by evesyrrah.decasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 07, 2022 -

Webb Mitsubishi responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 04, 2022

I was over charged for the vehicle that I purchase for what they claim is “market adjustment”. It is really just a gimmick to make more money off of new cars that don’t cost them anything additional from More

by bobmitchellwoodworks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Mar 07, 2022 -

Webb Mitsubishi responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 03, 2022

Hi My name Is Donna McQueen me and my husband Larry, can to your dealer ship and we where referred there by Brian Webb, he was so vey helpful over the phone. When we go there we were greeted by Jacob right More

by larry.mcqueen70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Webb, Jacob and the manager Mark
Mar 04, 2022 -

Webb Mitsubishi responded

Donna and Larry, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 03, 2022

Everyone was awesome very nice communication and was very good answered all of my questions More

by tricetay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom I can’t remember his name. He is always very Pleasant
Mar 04, 2022 -

Webb Mitsubishi responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

February 21, 2022

I’m very disappointed. After a week of waiting on my car repairs to be finish. I paid $1200 just to see the issue return within days. I expected better quality of work from More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DB
Feb 21, 2022 -

Webb Mitsubishi responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

February 17, 2022

They always handle my car's service in a timely manner and are nice and friendly to deal with! More

by shawnlenore
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 18, 2022 -

Webb Mitsubishi responded

Shawn, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

February 17, 2022

It was a Great experience helpful and friendly staff clean facility easy check in and check out More

by drgnfly50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James DeVault
Feb 18, 2022 -

Webb Mitsubishi responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

February 17, 2022

Brought my car in for a wind noise and they repaired it after ordering a part. Service advisor was very friendly and helpful. More

by ajaros3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James DeVault
Feb 18, 2022 -

Webb Mitsubishi responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

February 16, 2022

I don’t understand the point in an appointment when it always take over an hour for an oil change which is ridiculous. More

by t100492c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 17, 2022 -

Webb Mitsubishi responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our Manager directly so that we can work towards a solution. Contact information below: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306