Weir Canyon Honda - Service Center

Beyond satisfactory as I always expect. Prices of services are competitive; facilities are impressive; advisors are efficient; especially Mark Juban who has always been there to provide fri Prices of services are competitive; facilities are impressive; advisors are efficient; especially Mark Juban who has always been there to provide friendly, professional, and trustworthy assistance. More

Feel that my car is going to have the best service and felt this time I was kept informed about my car felt this time I was kept informed about my car More

Good Hard to go into more detail. It was an oil change and tire rotation It was an oil change and tire rotation More

I just feel like I get an honest opinion when I am there and if I decide to hold off something or price check I am never made to feel bad for it. I like that. and if I decide to hold off something or price check I am never made to feel bad for it. I like that. More

They were fast and professional. I felt like they really cared about me and my car!! I felt like they really cared about me and my car!! More

Marc, who helped me was wonderful. The issues I did have were around experience as when I arrived in the lobby I was not greeted or acknowledged for quite some time until Marc arrived. The issues I did have were around experience as when I arrived in the lobby I was not greeted or acknowledged for quite some time until Marc arrived. I do work in retail, so I understand they may have been busy, but I didn’t even know if I was in the right place to check in and I asked after a few minutes and the two other desk representatives replied yes without looking up. The second issue I had was that my battery died two days ago and was completely dead. On my itemized receipt from my weir canyon visit, I do not see a battery check printout. On the front page, it states my battery was completely good and green, however there was no detailed follow up verification sheet in the packet given to me after. When my car battery died this week, the battery was so covered in corrosion, it would not read. It has been about 4 years since my last battery, so I am not surprised I needed to replace it. I was however surprised to read it was “green” and “good” on my front page of the paperwork packet given to me from the dealership two weeks ago. I would like to reiterate that Marc gave wonderful customer service and I do not believe he knew that the battery most likely was not checked. I do not blame him, nor am I mad at anyone. I do believe that there are some opportunities for customer service and accurate documentation. Thank you for your time. More

This is my dealer of choice for more than 15 years. Great service department. Express Service for oil changes is great. Great service department. Express Service for oil changes is great. More

They were great! Battery needed to be replaced, and we came in, they got us in rather quick and away we went.. In and out in less then an hour. Doesn't get any bette Battery needed to be replaced, and we came in, they got us in rather quick and away we went.. In and out in less then an hour. Doesn't get any better then that! Everyone did a great job. More

They are very helpful when I call or go in. My repairs or service is usually done quickly. My repairs or service is usually done quickly. More

Fast service Excellent work Good quality Marc was a great service adviser, helped me with my car service adviser, helped me with my car More