Weir Canyon Honda - Service Center
Anaheim, CA
1,508 Reviews of Weir Canyon Honda - Service Center
Marc, who helped me was wonderful. The issues I did have were around experience as when I arrived in the lobby I was not greeted or acknowledged for quite some time until Marc arrived. The issues I did have were around experience as when I arrived in the lobby I was not greeted or acknowledged for quite some time until Marc arrived. I do work in retail, so I understand they may have been busy, but I didn’t even know if I was in the right place to check in and I asked after a few minutes and the two other desk representatives replied yes without looking up. The second issue I had was that my battery died two days ago and was completely dead. On my itemized receipt from my weir canyon visit, I do not see a battery check printout. On the front page, it states my battery was completely good and green, however there was no detailed follow up verification sheet in the packet given to me after. When my car battery died this week, the battery was so covered in corrosion, it would not read. It has been about 4 years since my last battery, so I am not surprised I needed to replace it. I was however surprised to read it was “green” and “good” on my front page of the paperwork packet given to me from the dealership two weeks ago. I would like to reiterate that Marc gave wonderful customer service and I do not believe he knew that the battery most likely was not checked. I do not blame him, nor am I mad at anyone. I do believe that there are some opportunities for customer service and accurate documentation. Thank you for your time. More
This is my dealer of choice for more than 15 years. Great service department. Express Service for oil changes is great. Great service department. Express Service for oil changes is great. More
They were great! Battery needed to be replaced, and we came in, they got us in rather quick and away we went.. In and out in less then an hour. Doesn't get any bette Battery needed to be replaced, and we came in, they got us in rather quick and away we went.. In and out in less then an hour. Doesn't get any better then that! Everyone did a great job. More
Always a quick, efficient experience here! Came in for a n oil change and was in and out in about 30 minutes - unheard of at dealer service center! Came in for a n oil change and was in and out in about 30 minutes - unheard of at dealer service center! More
I arrived for my appointment and was informed that my car was still at 40% oil. My wife doesn't drive that far for work but I felt the tires needed to be rotated. There was also a screw in the tire. So I wan was still at 40% oil. My wife doesn't drive that far for work but I felt the tires needed to be rotated. There was also a screw in the tire. So I wanted the service. More
Did not reset the engine oil life setting. Cover to engine air filter wasn't latched down. A1 service code kept going off. Now TPMS setting keeps going off when we just had the part replaced. Cover to engine air filter wasn't latched down. A1 service code kept going off. Now TPMS setting keeps going off when we just had the part replaced. More