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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,465 Reviews

1,465 Reviews of Weir Canyon Honda - Service Center

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August 16, 2023

I had a recall on my vehicle and they took care of the issues timely. More

by Scordova121887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Weir Canyon Honda responded

Thank you for choosing us! We're so proud of our team for delivering a seamless experience. Until next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

Helpful and friendly and knowledgeable and clean and efficient and nice people and will come back More

by TONY chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Aug 15, 2023 -

Weir Canyon Honda responded

We love to hear our team delivered quality service you'll return for, Tony! Thank you for your excellent rating! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

I did not get good customer service. Had me waiting for 1 hour. Not having a communication. More

by Kiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Aug 15, 2023 -

Weir Canyon Honda responded

Hi Kiks, Providing quality service and communication is vital, which is why it's disappointing to see that we fell short. When you have a moment, I'd like to learn more about your recent experience. Please contact me at your convenience. I hope to hear from you. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

Great customer service, great service advisors but I do not like the 3rd party in San Francisco appointment setters. They don’t feel warm and fuzzy like yours on-site people. Joe Piazza is a guy representa More

by jay.razo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Piazza, Brian Tritz
Aug 15, 2023 -

Weir Canyon Honda responded

Jay, We appreciate both your business and your feedback. We're disappointed you're not receiving the same quality service on the phone as you do in-person. We will be sure to address this, as you should be receiving 5-star service from everyone here. We hope your Honda is treating you well and we look forward to seeing you here at your next visit. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

August 14, 2023

Completed early summer great job you folks blah blah blah blah blah blah blah blah blah More

by JCTARZAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Aug 15, 2023 -

Weir Canyon Honda responded

It's wonderful to hear you enjoyed your visit! Take care! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

Weir canyon has been very good to me over the years. There service is fast and their agents our respectful. More

by ems70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Aug 15, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the family! We are so proud of our team for taking care of you over the years and we look forward to many more years together! take care. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

On time, professional, well organized, they know what they are doing, very happy with your service . More

by C.TRAN78L06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tritz
Aug 15, 2023 -

Weir Canyon Honda responded

Thank you for trusting us with your Honda! We are so proud of our team for delivering nothing but 5-star service. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 14, 2023

I made an appointment eight days prior for a recall that was due to my car. The lady on the phone confirmed the VIN number of the car and found that it was indeed due for this recall. When I arrived on time More

by Kirstanator
Service Time
Recommend Dealer
No
Employees Worked With
I’m not going to mama any names because this is a Honda problem. Not a specific employee problem.
Aug 15, 2023 -

Weir Canyon Honda responded

Your time is valuable and it must not be wasted like this. If the part was not going to be available, we shouldn't have scheduled you to bring your vehicle in at that date or time. We do appreciate you bringing this to our attention, as there are changes we do need to make to our process, so something like this doesn't happen again. I would like the opportunity to speak with you about this further, as your opinion is very important to us. Please contact me when you have a moment. I hope to hear from you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

August 14, 2023

Mr., Wiseman and darell they are on top of everything is a good team work to deal with them.thank you More

by aymanshahed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Aug 15, 2023 -

Weir Canyon Honda responded

Thank you for your stars! We are so proud of our team for delivering another excellent visit! Until next time. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 13, 2023

Joshua is friendly, polite, and informative. He is helpful and did an excellent service. Thank you. More

by YCYARNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
516 Joshua E. Martinez
Aug 15, 2023 -

Weir Canyon Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time with our team. We appreciate your kind words and look forward to serving you again in the future. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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