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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,466 Reviews

1,466 Reviews of Weir Canyon Honda - Service Center

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May 22, 2024

I always enjoy my visits with this dealership. Very nice to check in and visit with the new car showroom. More

by Casper.laurie@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Keroles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisors. One female and one male
May 23, 2024 -

Weir Canyon Honda responded

We are ecstatic to see that our team always takes care of you! We look forward to working with you for many more years! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 22, 2024

Overall service was good. It didn’t get 5 stars because it took awhile for someone to come out to the car More

by coachthaun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline
May 23, 2024 -

Weir Canyon Honda responded

We're happy to see that overall you had a quality experience. We appreciate your feedback and we'll be making sure we're greeting our guests in a more timely manner. We hope your vehicle's running like new again and we look forward to providing you with a 5-star experience here at your next visit. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 21, 2024

your company service is very quickly,, like your company. maybe I buy next car in your company! More

by 7149240096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Keroles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Abdelahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamer Alrifaee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
May 21, 2024 -

Weir Canyon Honda responded

It pleases us to see that you had a quick visit! Thanks for this positive review and we hope to see you soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 20, 2024

My expectations were fully met at my recent service visit. Madeleine and the other gentleman, I did not get his name, were friendly, professional, and knowledgeable. If service was always this good the More

by Dr Ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine 5-Stars Martinez
May 21, 2024 -

Weir Canyon Honda responded

Madeleine is an outstanding asset to us here and always makes sure our customers go home happy. Please let us know if we can help you with anything else! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 20, 2024

Mike Stephenson was very professional and the service was done right the first time. When I got the car back , it drove like it was a new car. More

by Sencak44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stephenson
May 21, 2024 -

Weir Canyon Honda responded

It's great to see that Mike provided you with a positive service visit! We look forward to seeing you at your next service visit! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 20, 2024

I was told I could just walk in and the key would be ready in an hour. At arrival I was told to come back at 1 pm after lunch. Then I was told it would take 2-3 hours. Several wrong messages. Communica More

by MARNELDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
May 20, 2024 -

Weir Canyon Honda responded

We're happy Maddie was able to help turn things around. We appreciate your feedback regarding the communication. This is something we will be sure to address. In the future, should you ever need anything, please let us or Maddie know. We're here to help. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 19, 2024

I have them the Car for two weeks and expected them to check everything while they’re at it or “run a diagnostic” but I got the car and the same problem happened again in less than a week. More

by jfahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Samarraie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
May 21, 2024 -

Weir Canyon Honda responded

We're disappointed to see this issue returned. I'd like to learn more about this and make sure we get this resolved once and for all. Please contact me when you have an opportunity to speak. I look forward to hearing from you. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 18, 2024

The Weir Canyon service center has always addressed recall and repair service needs assuring the customer. My recent service involved the seat garnish. The garnish was replaced approximately 3 years More

by Broncomomma07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman , Brian Tritz
May 20, 2024 -

Weir Canyon Honda responded

It truly makes us happy to see that our service team always takes care of your vehicle! Please never hesitate to let us know if we can help you with anything else. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 17, 2024

I was told the B167 would take approximately 2 hrs. So 2 days later I had a 10am appt, went back at 11:45 hadn’t started on it. Then showed my brakes was at one. I had not had any indication that my br More

by darnellstratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
May 21, 2024 -

Weir Canyon Honda responded

Darnell, We appreciate you taking the time to share your experience and I thank you for taking the time to speak with me this morning. Should you ever need anything in the future, please don't hesitate to contact me directly. I'm here to help. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 17, 2024

Jesus was extremely knowledgeable regarding the services needed for my car. His explanation was superb. More

by eganjoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Avalos, Brian Tritz
May 20, 2024 -

Weir Canyon Honda responded

We are so happy that Jesus provided you with an enjoyable service visit! Hope to see you soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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