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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,503 Reviews

1,503 Reviews of Weir Canyon Honda - Service Center

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May 20, 2024

My expectations were fully met at my recent service visit. Madeleine and the other gentleman, I did not get his name, were friendly, professional, and knowledgeable. If service was always this good the More

by Dr Ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine 5-Stars Martinez
May 21, 2024 -

Weir Canyon Honda responded

Madeleine is an outstanding asset to us here and always makes sure our customers go home happy. Please let us know if we can help you with anything else! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 20, 2024

Mike Stephenson was very professional and the service was done right the first time. When I got the car back , it drove like it was a new car. More

by Sencak44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stephenson
May 21, 2024 -

Weir Canyon Honda responded

It's great to see that Mike provided you with a positive service visit! We look forward to seeing you at your next service visit! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 20, 2024

I was told I could just walk in and the key would be ready in an hour. At arrival I was told to come back at 1 pm after lunch. Then I was told it would take 2-3 hours. Several wrong messages. Communica More

by MARNELDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
May 20, 2024 -

Weir Canyon Honda responded

We're happy Maddie was able to help turn things around. We appreciate your feedback regarding the communication. This is something we will be sure to address. In the future, should you ever need anything, please let us or Maddie know. We're here to help. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 19, 2024

I have them the Car for two weeks and expected them to check everything while they’re at it or “run a diagnostic” but I got the car and the same problem happened again in less than a week. More

by jfahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Samarraie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
May 21, 2024 -

Weir Canyon Honda responded

We're disappointed to see this issue returned. I'd like to learn more about this and make sure we get this resolved once and for all. Please contact me when you have an opportunity to speak. I look forward to hearing from you. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 18, 2024

The Weir Canyon service center has always addressed recall and repair service needs assuring the customer. My recent service involved the seat garnish. The garnish was replaced approximately 3 years More

by Broncomomma07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman , Brian Tritz
May 20, 2024 -

Weir Canyon Honda responded

It truly makes us happy to see that our service team always takes care of your vehicle! Please never hesitate to let us know if we can help you with anything else. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 17, 2024

I was told the B167 would take approximately 2 hrs. So 2 days later I had a 10am appt, went back at 11:45 hadn’t started on it. Then showed my brakes was at one. I had not had any indication that my br More

by darnellstratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
May 21, 2024 -

Weir Canyon Honda responded

Darnell, We appreciate you taking the time to share your experience and I thank you for taking the time to speak with me this morning. Should you ever need anything in the future, please don't hesitate to contact me directly. I'm here to help. Regards, Corey Smith Service Director coreysmith@weircanyonhonda.com

May 17, 2024

Jesus was extremely knowledgeable regarding the services needed for my car. His explanation was superb. More

by eganjoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Avalos, Brian Tritz
May 20, 2024 -

Weir Canyon Honda responded

We are so happy that Jesus provided you with an enjoyable service visit! Hope to see you soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 15, 2024

Marc Wiseman is always great ! Always done right the first time and ready before promised. More

by CMOORELOCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
May 16, 2024 -

Weir Canyon Honda responded

It pleases us to see that Marc always provides you with a positive visit! We look forward to working together again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 15, 2024

MJ in the service department provided beyond exceptional customer service in the service department of Weir Canyon Honda. Thank you to MJ and his mechanics team. Fantastic service! More

by Yussef.afra123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
May 15, 2024 -

Weir Canyon Honda responded

It's so nice to see that MJ and our team provided you with an amazing service visit! We look forward to working with you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 15, 2024

The service in this dealership is very professional. The front desk staff is nice.I am satisfied. More

by ZHIQIANG MA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc E. Wiseman
May 16, 2024 -

Weir Canyon Honda responded

We are ecstatic to see that you had an enjoyable visit here with us! Please never hesitate to let us know if you need anything. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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