Wendle Ford

My experience was excellent. Lance was extremely helpful and knowledgeable. He never pressured me and helped guide me through the process of both ordering and buying the exact tr Lance was extremely helpful and knowledgeable. He never pressured me and helped guide me through the process of both ordering and buying the exact truck I wanted. If you are going to spend the kind of money that new trucks cost, then I can't think of a better dealership than Wendle or a better salesperson than Lance. I got the perfect truck for my needs and desires. More

Lance and Sean G are always the best! Wendle Ford Nissan is the only place to go!! Wendle Ford Nissan is the only place to go!! More

I brought my Ford focus in for work. I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though I got charged $2100 only to walk out to the parking lot to a car that wouldn’t start. And then they looked at me like a deer in headlights as though somehow it was my problem. They didn’t even promise. They could see it on Monday. Absolutely shameful More

I would like to give Lance Newton five stars for all his work and help in the build, order and delivery of our 2024 F250 Super Duty King Ranch pickup. His knowledge of the trucks and the order process w work and help in the build, order and delivery of our 2024 F250 Super Duty King Ranch pickup. His knowledge of the trucks and the order process were very helpful. Ken Tune in the service department was very pleasant and helpful. More

We just bought a new Explorer ST from Wendle Ford and couldn't be happier! Our salesman was Ben Azar and he was professional and attentive from day one. We had to wait a couple months due to a recall, couldn't be happier! Our salesman was Ben Azar and he was professional and attentive from day one. We had to wait a couple months due to a recall, but whenever we reached out to Ben he responded immediately with an update. I would recommend Wendle and Ben to anyone! And I LOVE my new car :) Thank you!! More

Huge appreciation for the sales team at Wendle Ford. Special thanks and kudos to Lance Newton and Andy Keys. I purchased my first new Ford Explorer, Platinum model in 2019. Shortly after I purchased i Special thanks and kudos to Lance Newton and Andy Keys. I purchased my first new Ford Explorer, Platinum model in 2019. Shortly after I purchased it I was sorry I didn’t buy the Sports model. Andy and Lance went above and beyond in searching for and getting my dream car during a very difficult time period due to the Auto Workers Strike. With their amazing efforts and attention to detail I was able to trade in my 2019 Platinum and purchase my 2023 Ford Explorer ST. Before going in to sign the papers they asked me If I wanted to drive it. I said nope I trust you guys, they laughed we signed, everybody’s happy. Thank you Andy and Lance at Wendle Ford More

Bought our Ford F350 and Explorer from Wendle Ford. Took my Explorer in today for some recall work… I was presently surprised with the good text communication. I was able to text Ray directly and he Took my Explorer in today for some recall work… I was presently surprised with the good text communication. I was able to text Ray directly and he responded timely to my questions. In the end the work was going to take longer to fix and that it would not be done until the end of day. They then offered to bring my car to me with their valet service!! They finished the repairs by end of day, as promised, and brought my car to me at my home with 30 minutes of receiving the text stating the repairs were complete. . Thank you for the great Service experience! More

Shady, Shady Shady do nor waste your time. Sales associate and Sales Manager are both dishonest. Sales associate and Sales Manager are both dishonest. More

Very responsive to my needs and they treat me very fair. Such great people to work with Such great people to work with More

I would be ashamed to work at this establishment; they DO NOT ANSWER PHONE CALLS in the Service Department. When you contact customer service online, you are given rehearsed answers to your concerns (e.g., ‘ NOT ANSWER PHONE CALLS in the Service Department. When you contact customer service online, you are given rehearsed answers to your concerns (e.g., ‘I will make a note of your concern and pass it on to my team.’) Given the direct number to the business leads to a recording, not a person. My 2020 F150 went in for an oil change, came out with horrendous front end noise that turned out to require new wheel hubs (at only 41,000 miles), and is STILL making a grinding noise when I drive. I started at 7:30 yesterday morning to phone the Service Department, but nobody picked up the phone - ever. I called the SALES number and David took my message and said he would walk it over to the Service Department. No word came. I tried to communicate online over the course of the day; I texted Zac, Julio, and Connor (there may be more, but names escape me now) who each repeated the same pat phrases. ‘Sorry about your negative experience’ ‘I will pass this on to my team member’ ‘Feel free to contact us at any time.’ I want my truck fixed ASAP. It should still be under warranty! That way I can take it elsewhere to trade it in - already got something in mind and it’s not a Ford. Never again! Never Wendle! They’ve grown way too big and audacious for their customers to receive ACTUAL SERVICE. More