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Werner Hyundai
Tallahassee, FL
1,268 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,268 reviews
January 18, 2022
Sales experience was great. But the service department sucks. Brought my 2021 kona in for oil change, also set up door ding and rim repair that I bought at time of purchase. Almost four months later? Di sucks. Brought my 2021 kona in for oil change, also set up door ding and rim repair that I bought at time of purchase. Almost four months later? Ding and rim repair not taken care of yet. Got an appointment with rim repair for 21st, but no word on ding repair. Several email to service manager, asked for meetings with general manager three times and got someone else. Last person I spoke with said he was a marine give him three days to fix the problem and he will call me back. It's now five days with no call and three more emails to service manager with no reply back about appointment for ding repair. Don't recommend this dealership for sales or service. More
by mello312
Employees Worked With
Phil Holland service manager
January 15, 2022
The worst! My car has been in the shop for 3 1/2 months. They almost never return calls, except if they think they can sell you something. Even when we got Genesis Customer Assistance involved, Genesis has They almost never return calls, except if they think they can sell you something. Even when we got Genesis Customer Assistance involved, Genesis has difficulty getting a response or getting the car fixed in 2 1/2 months they have been involved. I would warn that everyone should stay away from them. I have never had such a bad experience with any business. More
by Disappointed
Employees Worked With
Marcus Anchetta (service manager), Paul (manager, last name unknown), Trey(service rep.)
January 11, 2022
Please note this dealership operates as true professionals with a courteous, pleasant and polite attitude. I look to take my vehicle there for future service visits professionals with a courteous, pleasant and polite attitude. I look to take my vehicle there for future service visits More
by Johnny.Kelly53
Employees Worked With
Christopher Herrmann, Tim Duke
January 10, 2022
Waiting two hours isn’t even the problem I had with the service department today. My main problem was after waiting two hours, the service guy who supposedly to speak with me after my car is done never cam service department today. My main problem was after waiting two hours, the service guy who supposedly to speak with me after my car is done never came to speak not once however, I do thank the guy who was nice enough to a least give my husband the paper work so I could get checked out. Before my appointment today, I received a call Saturday 01-08 about getting an appraisal on my car while I was waiting on my car getting a service and I agreed. For the two hours my husband and I said there, no one came to me to get started on getting the appraisal. It is their responsibility to make sure their customers are being well served. You all want my business and that is the reason why I didn’t even bothered going to the sells men about it. It’s so crazy how I have been having bad experiences coming here. On top of all that; I got home just to realize they didn’t even change the “NEXT SERVICE DUE DATE” stickers in my car. So, how am I supposed to know when my next service due date suppose to be??? I am highly disappointed because I was actually looking forward into getting a bigger car. More
by Joy Washington
Employees Worked With
Tim Duke
January 08, 2022
Werner Hyundai provided such a wonderful and easy buying experience. Everyone from sales ( Austin Avery) to finance provided excellent service. experience. Everyone from sales ( Austin Avery) to finance provided excellent service. More
by Happy2BHappy
Employees Worked With
Austin Avery
January 05, 2022
Advisor Millie does not have good people skills. Poor Advisor Millie does not have good people skills. Poor follow-up with communication. Need training. Advisor Millie does not have good people skills. Poor follow-up with communication. Need training. More
by Pcdavis
Employees Worked With
Cedric
December 31, 2021
Marco was the best in helping me get my new car at Werner Hyundai! He was friendly, knowledgeable, and very upfront about everything. It was a pleasure working with him. Hyundai! He was friendly, knowledgeable, and very upfront about everything. It was a pleasure working with him. More
by dantasiaw
Employees Worked With
Marco Llovera
December 22, 2021
The finance manager Kyle Roddenberry was very personal, was awesome dealing with him. Our salesmen were very good, Evan Travis & Michael Montenaro, they both were awesome. Keep up the good work guys, was awesome dealing with him. Our salesmen were very good, Evan Travis & Michael Montenaro, they both were awesome. Keep up the good work guys, yall all 3 work very hard to get the job done. 👏 More
by asp2139@gmail.com
Employees Worked With
Kyle Roddenberry
