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Werner Hyundai
Tallahassee, FL
1,268 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,268 reviews
July 21, 2021
This is BY FAR the WORST experience I have ever had with a service center. This is the last place I would ever tell someone to bring their car to. Werner Hyundai let me drive a car with engine problems for a service center. This is the last place I would ever tell someone to bring their car to. Werner Hyundai let me drive a car with engine problems for 7 months saying it was "totally safe and fine to drive" and that the issue was not coming from my engine, after I specifically asked them to check it. It could have injured myself and others and probably did some long lasting damage to the car. In Jan 2021, I came in with a clicking noise coming from the front part of my car. I asked them do do an inspection and specifically make sure it was not from my engine or anything major. They said it was just my broken fog light making the noise (which they were unable to fix). When I went to pick it up, I pressed them again, saying it sounded like it was coming from the engine or somewhere else but they assured me it was the light. They test drove it again and told me it was fine and totally safe to drive and definitely just the broken light making noise. Today, 7 months later, after having my light stabilized and still hearing the clicking, I decided to bring it back for a THIRD time. I waited 5 hours for them to tell me basically that they were wrong and it was the engine the whole time. Now I am moving and don't have time to get it fixed. Luckily it is still covered under my warranty but I will have to get it fixed at a different Hyundai. I will say the person I worked with Marcus was very nice and understanding but ultimately, my car is worse off because I brought it to Werner Hyundai and I never got an apology. I am not the type of person to leave any kind of negative review but this whole experience really rubbed me the wrong way and I would hate for someone else to be put in an unsafe situation like I was. More
by Jon
Employees Worked With
Marcus,
July 15, 2021
The only thing bad I can say is they are so busy that you need to schedule an appointment to get work done. Friendly and capable people that do a great job. They really take care of you. need to schedule an appointment to get work done. Friendly and capable people that do a great job. They really take care of you. More
by Kosmickat
Employees Worked With
Tim Duke
July 15, 2021
The customer service was amazing! They made everything so simple and moved quickly. Just ask for Joshua Ellis in the Tallahassee area, you won’t be disappointed! simple and moved quickly. Just ask for Joshua Ellis in the Tallahassee area, you won’t be disappointed! More
by Vatiyahbrown
Employees Worked With
Joshua Ellis, Tim Duke
July 15, 2021
My salesman Muchael Montenaro and the Service Director Michael Grreen are great Michael Green staff is very good and friendly Phil I dont remember his last is a service writer and was helpful also. Michael Grreen are great Michael Green staff is very good and friendly Phil I dont remember his last is a service writer and was helpful also. More
by Randyl1161
Employees Worked With
Michael Montenaro, Michael Green, Tim Duke
July 14, 2021
Everyone in service is always friendly and courteous and accommodating. They always get me in and out quickly, and address any concerns I might have. accommodating. They always get me in and out quickly, and address any concerns I might have. More
by sibby410
Employees Worked With
Marcus, Derryl, Mike
July 12, 2021
Friendly, helpful. My salesman was James. He worked to get me the best deal and made sure I understood the whole process. I’m very happy with my experience. get me the best deal and made sure I understood the whole process. I’m very happy with my experience. More
by Karen
Employees Worked With
James Davis
July 07, 2021
Friendly people who took care of our every need we will definitely recommend our friends to go to Warner Hyundai for their next vehicle.thanks definitely recommend our friends to go to Warner Hyundai for their next vehicle.thanks More
by sweetater
Employees Worked With
Jay in sales was great
June 27, 2021
Joshua was an extremely professional sales representative. His knowledge of the vehicles was very impressive. I enjoyed doing business with him representative. His knowledge of the vehicles was very impressive. I enjoyed doing business with him More
by Donherr
Employees Worked With
Tim Duke
June 26, 2021
From my purchase of my vehicle to the vehicle being serviced, it has been a great experience. When there was an issue with my car, they took care of it quickly and professionally. The service represent serviced, it has been a great experience. When there was an issue with my car, they took care of it quickly and professionally. The service representative Marcus was a great help and made me feel welcomed. I would highly recommend getting a vehicle from Werner Hyundai. More
by djboynton85
Employees Worked With
Marcus
