Werner Hyundai

Best service arond I have been a customer with Werner Hyundai for over a year and a mom to two boys that have been customers for three and they are top notch. Plan on go I have been a customer with Werner Hyundai for over a year and a mom to two boys that have been customers for three and they are top notch. Plan on going back for future purchases and all of my service needs. Keep it up Werner. You guys rock! More

Great experience I was in great need of a new car. My husband and I have been loyal Hyundai owners for the part 15 years. My car was 10 years old and paid off, but it I was in great need of a new car. My husband and I have been loyal Hyundai owners for the part 15 years. My car was 10 years old and paid off, but it was time for an upgrade. We found a beautiful new car with everything I needed very quickly. Michael made the process as easy as possible and I was able to walk away with a car I loved at the price I needed. More

Purchase of 2016 Hyundai Azera Excellent dealership, attentiveness & courtesy by everyone. My salesperson Michael Montenero , was a pleasure to work with. Great realistic friendly Excellent dealership, attentiveness & courtesy by everyone. My salesperson Michael Montenero , was a pleasure to work with. Great realistic friendly and concerned with getting me what I wanted and my satisfaction. He was truly interested in ME and my needs. Shout out to Greg Skinner also who handled the financing and closing. More

CUSTOMER SERVICE Lisa in the service department is excellent. Front office customer service needs a lot of improving When I called to get an appointment the phon Lisa in the service department is excellent. Front office customer service needs a lot of improving When I called to get an appointment the phone rang between 10 to 15 times before anyone answered. When phone was finally answered they could not get rid me fast enough More

Service call today Great service today! Thank you very much!!! The very nice lady who checked in my car this morning was able to fit me in for an oil change and alignmen Great service today! Thank you very much!!! The very nice lady who checked in my car this morning was able to fit me in for an oil change and alignment this morning on short notice. She is very pleasant and helpful. Great employee! More

Tallahassee Werner Hyundai has the best service center I have ever used. Their customer service is impeccable. They care about their customers. Making sure they are comfortable and have what they need while have ever used. Their customer service is impeccable. They care about their customers. Making sure they are comfortable and have what they need while their car is being serviced. Best dealership in north Florida. More

Chris made sure all my needs for purchasing my car were met. I would recommend the Werner experience to my friends. I am very pleased with my new Elantra. met. I would recommend the Werner experience to my friends. I am very pleased with my new Elantra. More

Impossible to get quick service. I had my first service appointment on October 2, 2019. I had bought the platinum service plan when I purchased the car in March, 2019. My husband an I had my first service appointment on October 2, 2019. I had bought the platinum service plan when I purchased the car in March, 2019. My husband and I arrived 30 minutes before our scheduled appointment time. I spoke to my adviser, Rebecca Schumaker, and explained my husband had been ill since July and he could not sit around for too long a time. I asked them to skip the free car wash we were entitled to and just change the oil and oil filter. I would get the car wash on another visit. I was assured that this was no problem. We arrived at 12:00 noon and our appointment was for 12:30 p.m. At 1:30 p.m., my husband became very irritated and asked what was taking so long to change the oil and filter? My husband had been a mechanic his entire life and until recently, had always changed the oil in our cars. He was told there was a recall on something on our car and the computer would have to be re-set. He asked how long that would take, and Rebecca said she did not know. I was pacing back and forth through the showroom floor and waiting room to handle my stress when a gentleman in a suit walked by and said (jokingly), "I've been watching you walk. You are going to wear out the floor". I stated that if he wanted to get rid of me, he could get my car serviced. He then asked if there was a problem, to which I said "yes" and explained the problem to him. He said he would see what he could do. Then Phillip H. from the service department came to me and apologized and said that he had overheard me telling my advisor about the need for my husband and I to get through this visit within a reasonable length of time. He said we should have been offered to set up the computer reset at a later date, and just accommodated us to have the oil and filter changed. He said he would see what he could do. At 2:15pm, Ralph brought our car to the front of the dealership and told us the oil and filter had been changed and had apologized again for the miscommunication and prolonged wait. We thanked him and left. We still had an hour drive to get home. More

Lindsey and Lisa were very helpful with my service appointment. Lisa explained at what mileage spark plugs and tune up should be done. I appreciate the honesty always received. A tire had to be rea appointment. Lisa explained at what mileage spark plugs and tune up should be done. I appreciate the honesty always received. A tire had to be realigned. I appreciate the prompt and courteous service. More

Impossible to get quick service Every time we take our new car by for an oil change we are told there’s at least a 3 hour wait and when trying to make an appointment we are left on h Every time we take our new car by for an oil change we are told there’s at least a 3 hour wait and when trying to make an appointment we are left on hold and no one returns More