Werner Hyundai - Service Center

Met my high expectations I was pleased that the interior was vacuumed as part of the car wash that accompanies a service visit. The floor mats needed it! This thoughtful perk I was pleased that the interior was vacuumed as part of the car wash that accompanies a service visit. The floor mats needed it! This thoughtful perk saved me some sweaty labor, and helped make driving across town for routine maintenance feel more worthwhile. More

oil and tire rotation with wheel well repair Try to set up a an appointment was time consuming. Had to make several calls to get what I wanted to have done. Also price for parts was high Try to set up a an appointment was time consuming. Had to make several calls to get what I wanted to have done. Also price for parts was high More

It could have been better Once I picked up my car from being serviced, I found out my repairs wasn’t covered. They was going to literally remove the part because of it. When Be Once I picked up my car from being serviced, I found out my repairs wasn’t covered. They was going to literally remove the part because of it. When Becky found out it wasn’t covered, she could have called to notify the update instead of me waiting once I returned to pick up my car. Though she was apologetic and it was her fault, I felt mistreated. Marcus (manager) only reinforced that I wasn’t covered under warranty but didn’t offer anything else but to remove my new repairs. The ONLY two great experiences I had was the massage chair and the greeter that met me at the door. More

Great professional service and advice from a great team! Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done w Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done while the great Hyundai team took care of my car. She is so kind. Marcus saw me in the waiting area and came by to say hello. Hyundai has a great TEAM in Tallahassee and I’m so glad I have 2 Hyundais for my family. More

Happy Kona Owner I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dea I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dealerships do. I was in yesterday for my first oil change. I was greeted right away, and was in and out in an acceptable time. I’m happy that I found Werner.. you should too. More

Best in Tallahassee Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always le Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always leave there with satisfaction, a smile and a clean car! More

Mostly good I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as th I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as though she ever left, as she was there helping other customers. What did I do wrong???? Whatever her problem was it ruined my experience at the dealership today, as well as my day. Phil, another consultant stepped up and helped us. I received no apology, but another snippy answer from Lisa when I asked to forgo my car wash. More

Service on my vehicle I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee and that is Marcus. Marcus has always been the person I go to for service needs or problems and he make sure that they're handled with no issues of having to keep being the vehicle for the same reason. I am would like to thank the wonderful mechanic for doing a awesome job as well. More

Routine Maintenance My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/ My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/10. Overall, 9/10. More

Genesis Concierge Service for my new G-70. Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was gr Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was great. More