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Werner Kia

Tallahassee, FL

Overview
Reviews
4.4
1,253 Reviews
Call Dealership (855) 791-3983
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,253 reviews

November 30, 2023

It was okay. I sat in the car for 30 mins before they were able to take me my car, during those 30 mins 2 staff did check on me More

by lurry.shenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick McCray
Report | Print
Nov 30, 2023 -

Werner Kia responded

Thank you for taking the time to share your feedback about your recent visit to our dealership's service department. While we're glad to hear that our team checked in on you during the wait for your vehicle, we sincerely apologize for the 30-minute delay in getting your car ready for you. We understand the importance of your time and apologize for any inconvenience caused by the wait. Please be assured that we are reviewing our procedures to ensure that our customers experience prompt and efficient service without unnecessary delays. If you have any further comments or suggestions on how we can serve you better, please don't hesitate to share them with us.

November 28, 2023

Mario Rodriquez kept me informed about my service date and repair on my SUV. Service completed within hour and a half. More

by butler1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Report | Print
Nov 28, 2023 -

Werner Kia responded

Thank you so much for leaving Mario this flawless review! We are glad to hear that Mario took great care of you and your automotive needs. We are happy to know that he kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 24, 2023

Jeremy Patterson was great, personable, friendly and courteous. He fit me into the schedule when I showed up for what I thought was my pre-scheduled oil change visit that the dealership supposedly sche More

by theuncommonmuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
Nov 27, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are thrilled to know he got your vehicle fixed in no time and you were in and out. Please do not hesitate to let us know how we may be of further service to you.

November 22, 2023

Front desk guys were super sweet and informative of what was going on with my car! More

by Kennedy Wharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK, DWAYNE GRIFFIN, MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 22, 2023 -

Werner Kia responded

Kennedy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were super sweet and informative on what was going on with your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service.

November 20, 2023

Jeremy Patterson was excellent. He made sure everything was perfect. It's the first time I've ever had a truly pleasurable experience. I highly recommend Werner KIA and be sure to a More

by LHOUDESHELDT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 21, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are thrilled to know that he made your service visit a truly pleasurable experience. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2023

I appreciated the directness. They asked me my budget and I told them and without a doubt in their mind they found me my right car. They even were able to help me get it down to a More

by Ariannapprince12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bono, Daniel Diacont, Chad Dukes
Report | Print
Nov 20, 2023 -

Werner Kia responded

Arianna, We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they found you the right vehicle and even got it down to a price you can truly afford. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

November 19, 2023

Kia service was great! The waiting area was full of complimentary snacks and coffee. Daughter and I were occupied with TV More

by VOWEL42C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 20, 2023 -

Werner Kia responded

Thank you so much for leaving us this amazing review! We are thrilled to hear that our team took amazing care of you and could provide you with thorough and efficient service. Please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

Great experience, quick response upon arrival and great customer service from the representative, he answered all questions, needed. More

by EAGLEWINGS747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
Report | Print
Nov 20, 2023 -

Werner Kia responded

We are grateful for you leaving us this incredible review! We are glad to hear that our team took great care of you and your automotive needs. We are pleased to know that they were quick to response on your arrival and answered all of your questions. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

Great service, very knowledgeable and helpful. I would buy there again if I need to More

by rpraley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrique Faust, Daniel Diacont
Report | Print
Nov 20, 2023 -

Werner Kia responded

Rpraley, Thank you very much for leaving us this positive review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they were very knowledgeable and helpful. We look forward to the opportunity to work with you again in the future. Please drive safely and do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Kia team!

November 18, 2023

I had an awesome experience. The dealership was clean and comfortable and the service was prompt. More

by VALERIEDAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
Report | Print
Nov 20, 2023 -

Werner Kia responded

Valerie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were prompt and your had an awesome experience. Please do not hesitate to let us know how we may be of further service to you.

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