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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,251 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,251 reviews

November 16, 2023

Jeremy Patterson was super helpful and made sure to communicate everything that was happening with my car so that there were no surprises. More

by jalent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Patterson, BILAL STEVENSON, JOSH FUTRELL
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Nov 16, 2023 -

Werner Kia responded

Jalent, We are grateful for you leaving Jeremy this superb review! We are glad to hear that Jeremy took great care of you and your automotive needs. We are pleased to know that he communicated with you everything that was happening with your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 16, 2023

Mr. Wyre took good care of me. He showed concern and made me feel very assured and welcomed. More

by kendraw911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are happy to know that he showed concern for your need, made you feel welcomed and assured with your service visit. Please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

I and the worst experience ever I've been hoodwinked and overcharged I will never go back More

by WILFREDOCONTRERAS1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Werner Kia responded

Wilfredo, We appreciate you taking the time to share your recent experience with us, and we sincerely apologize for any dissatisfaction or inconvenience you encountered during your visit. Your satisfaction is our priority, and we are committed to rectifying any issues and ensuring a better experience in the future. If you would like to discuss further, please contact our Dealership and ask for the Service Manager at your earliest convenience. Thank you and have a great day!

November 15, 2023

Great and on time service. Car was washed and cleaned in side. Lots of snacks and drinks available. More

by SHIKINDRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Nov 15, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are delighted to know that they got your service done greatly and on time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 15, 2023

Horrible service department, very rude and very disorganized. Scheduling doesn’t know anything about vehicles. More

by amydcribbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Werner Kia responded

Amy, Thank you for bringing your recent service experience to our attention, and we sincerely apologize for the poor service and any frustration you encountered during your visit to our dealership. We understand the importance of courteous and organized service, and we want to assure you that your feedback is crucial, and we are committed to making necessary improvements to enhance our service offerings. Your concerns have been forwarded to our management team, and we hope to have the opportunity to address your concerns and regain your trust. Thank you and have a great day!

November 14, 2023

Great place to have your car maintain service. Cornelius Thompson was amazing at helping me understand the service my car needed because i really didn't understand all the lights on the dashboard. More

by dflempage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Thompson
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Nov 14, 2023 -

Werner Kia responded

We greatly appreciate you for leaving Cornelius this terrific review! We are glad to hear that Cornelius took great care of you and could provide you with thorough and efficient service. We are happy to know that he was amazing at helping you understand the service your vehicle needed. Please do not hesitate to let us know how we may be of further service to you.

November 14, 2023

excellent service and attention, Very friendly staff, very comfortable waiting area, and my car was perfect More

by Lindavasquez0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL
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Nov 15, 2023 -

Werner Kia responded

Linda, We are grateful for you leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were very friendly and paid attention. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 14, 2023

Service was great! Friendly service, reasonable pricing, comfortable waiting are. I highly recommend this dealership. More

by rebekah.Kristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Report | Print
Nov 15, 2023 -

Werner Kia responded

Rebekah, Thank you so much for leaving us this pleasant review and recommendation! We are thrilled to hear that our team took excellent care of you and could provide you with quality and efficient service. We are amazed to know that they were friendly and gave you a reasonable price for your service. We hope to see you again when the time comes for your next service.

November 14, 2023

Serviced my vehicle and had a great experience! Helped by Jeremy Patterson ! Job well done ! More

by gmendez1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Patterson
Report | Print
Nov 15, 2023 -

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are pleased to know that he made your service experience with us a great one. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 14, 2023

They were able to fix my flat tire and did so efficiently. They were great with communication. More

by ANGEPARIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Nov 15, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this stellar review! We are pleased to hear that our team took great care of you and your automotive needs. We are delighted to know that they were great with communication. If there is ever anything more that we may help you with please do not hesitate to let us know.

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