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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,251 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,251 reviews

November 10, 2023

Polite and helpful service advisor but on the feedback form they filled out they said that my service was completed in one hour. The oil change service actually took two hours 15 minutes. More

by vinescharles17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Nov 13, 2023 -

Werner Kia responded

We are grateful for you taking the time to leave us this positive review! We are glad that our team took great care of you and your automotive needs. We are thrilled to know that they were polite and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 09, 2023

There’s always room for improvement in the appearance of the property. I like to see a clean and pristine place of business. I appreciate the service department and their work on my car. The care that Tim More

by FAYE.MANSPEAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 09, 2023 -

Werner Kia responded

Faye, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Tim's efforts could meet your satisfaction! We are happy to know that he was very courteous and thorough when speaking to you on the service of your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 09, 2023

The service department especially Jeremy Patterson have gone above and beyond to meet our needs with our 2921 Kia Seltos More

by MLJCLARK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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Nov 09, 2023 -

Werner Kia responded

We are grateful for you leaving Jeremy this awesome review! We are glad to hear that Jeremy took great care of you and your 2021 Kia Seltos needs. We are pleased to know that he went above and beyond to meet your needs. We hope to see you again when the time comes for your next service.

November 09, 2023

The two gentlemen that assisted me with my service were very helpful. I came for one service, but they also took the time to inform me of other services I will need in the near future. More

by KARRIEROBERTS6002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick McCray and Trei Baker
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Nov 09, 2023 -

Werner Kia responded

Karrie, We greatly appreciate you for leaving us this extraordinary review! We are happy to hear that our team took great care of you and could provide you with thorough and efficient service. We are delighted to know that they were very helpful and took the time to inform you of other services you will need in the future. Please do not hesitate to let us know how we may be of further service to you.

November 08, 2023

Venderick was very helpful. He was honest and timely with my inspection. Great customer service. More

by Fe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venderick McCray
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Nov 08, 2023 -

Werner Kia responded

Fe, Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Vendrick's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and honest. Please do not hesitate to let us know how we may be of further service to you.

November 08, 2023

I feel as though I consented to xxxx with this auto deal, horrible, run away! More

by latmonjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcos Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Werner Kia responded

We are sorry to hear about your dissatisfaction with your recent auto deal. Your feedback is important to us, and we take your concerns seriously. We would appreciate the opportunity to better understand the specific issues you faced. If you would like to discuss further, please don't hesitate to contact our dealership and ask for the General Manager. Thank you and have a great day!

November 08, 2023

We had a positive experience at the Werner Kia dealership. The staff was incredibly helpful and knowledgeable, guiding me through the car-buying process with patience and expertise. The sales team More

by ajw2255
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Nov 08, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this terrific review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were not pushy and allowed you to take the time to make the right decision for you. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

November 08, 2023

I drive a brand new 2024 car, with 12k miles, y'all said I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one More

by megan.marie22608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : !dnajan, BILAL STEVENSON, JOSH FUTRELL
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Nov 09, 2023 -

Werner Kia responded

Thank you for your feedback. We sincerely apologize for any inconvenience and frustration you've experienced regarding the recent service on your vehicle. Our goal is to provide reliable and trustworthy service, and we regret any miscommunication that occurred. If you would like to discuss further, please contact our Dealership and ask for the Service Manager. Thank you and have a great day!

November 08, 2023

I am satisfied with the purchase on the Kia and the service they provided for me. More

by Kristiezella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Nov 08, 2023 -

Werner Kia responded

Kristiezella, Thank you so much for leaving us this marvelous review! We are thrilled to hear that our team took great care of you and your automotive needs. We are glad to know that you are satisfied with your service visit here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 07, 2023

Derrick was very professional and polite and explained things as each step was done. He was very nice. More

by KIMBERLYALLEN826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick McCray
Report | Print
Nov 07, 2023 -

Werner Kia responded

Providing thorough and efficient service is so important to us here at Werner Kia and we are glad that Derrick's efforts could meet your satisfaction! We are pleased to hear that he was very professional, polite and explained everything to you while your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you.

Nov 07, 2023 -

KIMBERLYALLEN826 responded

Thank you

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