Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Werner Kia

Tallahassee, FL

Overview
Reviews
4.5
1,253 Reviews
Call Dealership (855) 791-3983
View Awards

2755 W Tennessee St

Tallahassee, FL

32304

Directions

By Type

Showing 1,253 reviews

October 13, 2023

Don’t waste your time using thrir service dept. They are useless. They tale 1 week to return a message then don’t repair the issue More

by quawaters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Tim
Report | Print
Oct 16, 2023 -

Werner Kia responded

We are genuinely sorry to hear about the delay in our response. Your experience is important to us, and we apologize for any inconvenience you may have faced. We are committed to improving our response times to ensure that all our customers receive timely assistance. If you have any further concerns or need assistance, please do not hesitate to contact our dealership, and ask for the General Manager. Thank you and have a great day!

October 13, 2023

Mr. Michael communicated thoroughly for me to know and understand all services completed and what caused the service to be needed. Respectful also. More

by LaSHELLE PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
Report | Print
Oct 13, 2023 -

Werner Kia responded

We are grateful for you leaving Michael this fantastic review! We are thrilled to hear that Michael took excellent care of you and your automotive needs. We are delighted to know that he communicated thoroughly with you so you would understand all the services being done to your vehicle while it was here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

October 13, 2023

Worked on my car at the appointed time, no waiting, and finished when promised. Very courteous. More

by UTEJONES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Oct 16, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this fantastic review! We are happy to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are amazed to know everyone was courteous. Wishing you the safest of travels until we meet again.

October 12, 2023

Cornelius is great. The other dude who works there has horrible customer service. From the moment I pulled up, to the moment I paid $2k for my my services, he treated me More

by MrDupree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelious
Report | Print
October 11, 2023

I feel they really listened to what I was looking for and addressed my concerns. It was a great experience. I am very pleased with my new car! More

by PURDYMEDIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz, Daniel Diacont, Chad Dukes
Report | Print
Oct 12, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to know that they really listened to what you were looking for and addressed your concerns about your new vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

October 11, 2023

The employees were really nice and I felt comfortable in the waiting area. Pretty cool I didn’t have to pay for my oil change More

by erd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venderick Mccray , BILLY REDDING, MICHAEL WYRE
Report | Print
Oct 12, 2023 -

Werner Kia responded

Erd, Thank you so much for sharing the positive experience you had here at Werner Kia! We are glad to hear that our team took amazing care of you and your automotive needs. We are pleased to know that they were really nice and you felt comfortable in the waiting area. Please do not hesitate to let us know how we may be of further service to you.

October 11, 2023

Great service. Got an update as services were done. And I got an update on what is wrong and needed for my car. More

by cheatom.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VENDERICK
Report | Print
Oct 12, 2023 -

Werner Kia responded

Cheatmon, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you were updated on what services were done to your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 10, 2023

Kia charge way to much money for air filter. I paid $92.92 to replace an air filter which I could have purchase online and replace it myself. This is the last time Kia get this money from me. Al More

by hhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING, ROSSANO ROBINSON, Daniel Diacont
Report | Print
Oct 11, 2023 -

Werner Kia responded

Thank you for your feedback. We're glad to hear that the team member who helped you during the oil change was attentive and provided you with updates on your vehicle. Excellent customer service is a top priority for us, and we are pleased to hear that this aspect of your experience was positive. However, We apologize for the inconvenience you experienced with the air filter replacement cost. We understand that the price may have been higher than expected, and we take your feedback seriously. If you would like to discuss further please contact our dealership and ask for the Service Manager. Thank you and have a great day!

October 09, 2023

I am very pleased with the service. I bring my car here since I purchased it at this dealership. Thanks More

by VICKY.ISAAC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Report | Print
Oct 11, 2023 -

Werner Kia responded

Vicky, We are grateful for you leaving us this positive review! We are thrilled to hear that our team took great care of you and your automotive needs. We appreciate your continued business with us here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

October 08, 2023

Better communication when assisting customers. The associate assisting me acted like they did not care about what I was there to do, nor my time. More

by cameronsin111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
Report | Print
Oct 11, 2023 -

Werner Kia responded

Thank you for sharing your experience with us. We sincerely apologize for the negative experience you had while being assisted at our dealership. We take your feedback seriously and understand the importance of effective communication and customer care in providing a positive experience. If you would like to discuss further please contact our dealership and ask for the General Manager. Thank you and have a great day!

1
...
18
19
20
...
126