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Werner Kia

Tallahassee, FL

Overview
Reviews
4.5
1,253 Reviews
Call Dealership (855) 791-3983
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,253 reviews

October 07, 2023

Was a great experience! Would recommend going here to anyone I know looking for a vehicle More

by grahamanv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz, Daniel Diacont
Report | Print
Oct 09, 2023 -

Werner Kia responded

We are grateful for you leaving us this 5-star review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear they made your car buying experience here at Werner Kia a great one. Wishing you the safest of travels until we meet again. We warmly congratulate you on your new vehicle- behalf of the entire team!

October 07, 2023

First check up since bought in March of 22. Haven't driven it that much. Was surprised at the different aspects needed for a check up. Mr. Cornelius Thompson was very helpful in explaining t More

by marymiddleton907
Recommend Dealer
Yes
Employees Worked With
Mr. Cornelius Thompson / service dept.
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Oct 09, 2023 -

Werner Kia responded

Marymiddleton, We greatly appreciate you for leaving Cornelius this positive review! We are glad to hear that Cornelius took amazing care of you and your automotive needs. We are delighted to know that he was very helpful at explaining all of the procedures needed for your vehicle's service here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 07, 2023

Derrick was excellent as my service writer. He was on top of everything. He kept me posted on progress and time. More

by BJOKEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - service writer. , BRIAN GORNIAK, JOSH FUTRELL
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Oct 09, 2023 -

Werner Kia responded

Thank you so much for leaving Derrick this stunning review! We are delighted to hear that Derrick took excellent car of you and your automotive needs. We are happy to hear that he kept you updated on your vehicle while it was being serviced here at Werner Kia. We hope to see you again when the time comes for your next service.

October 06, 2023

At the store-wonderful. Phone calls and returning messages—terrible. They don’t return them More

by CLKUHNE0957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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October 06, 2023

I was served by Mario and he was so nice. They even added my tire pressure. More

by leoneexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez, MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
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Oct 09, 2023 -

Werner Kia responded

We greatly appreciate you for leaving Mario this amazing review! We are happy to hear that Mario took great care of you and your automotive needs. We are thrilled to know that he was nice and even added your tire pressure to your service. Please do not hesitate to let us know how we may be of further service to you.

October 06, 2023

Got oil change only, estimate of 1. 5 hours turned into 4 hours. People coming into wait after were getting out before me. Understand things were backed up but this was ridiculous. More

by herc106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cornelius Thompson
Report | Print
Oct 06, 2023 -

Werner Kia responded

Thank you for your feedback. We sincerely apologize for the extended wait you experienced during your recent oil change at our dealership. While we do experience occasional backups in our service department due to high demand, it's clear that this situation was not handled as efficiently as it should have been, and we apologize for this oversight. We appreciate your understanding, and we hope you'll consider giving us another opportunity to serve you in the future. If you would like to discuss further please contact our dealership and ask for the service manager. Thank you and have a great day!

October 06, 2023

I am so happy I decided to not buy a car in Panama City where I live. The drive from home to Tallahassee was well worth it to have such a pleasurable buying experience More

by bv5604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson , Paul Marmon, RUSSELL GRIFFIN
Report | Print
Oct 09, 2023 -

Werner Kia responded

We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are happy to hear that we made the drive well worth it and you are happy with the experience you had here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!

October 04, 2023

great service, nice waiting room, clean, and a variety of snacks. Great entertainment. all around great place. More

by SARAH.FIELDS2
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Oct 05, 2023 -

Werner Kia responded

Sarah, Thank you so much for leaving us this positive review! We are thrilled to hear that our team took excellent care of you and your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

October 04, 2023

Sales team was excellent. They were interested in making sure i buy the right car and making sure all of my needs were met when even buying a car. I love my new Kia More

by smithdezmon15
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
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Oct 04, 2023 -

Werner Kia responded

We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide your with 5-star service. We are pleased to know that they made sure they found you the right vehicle that met all of your needs. If you ever have any questions or concerns please do not hesitate to give us a call. We sincerely congratulate you on your new Kia- behalf of the entire Werner Kia team!

October 03, 2023

Everyone was very courteous and professional. They kept me well informed of services and expectations. The customer waiting area is spacious and comfortable. More

by MaeRae78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Oct 04, 2023 -

Werner Kia responded

MaeRae, Thank you very much for leaving us this 5 star review! We are glad to hear that our team took great care of you and your automotive needs. We are delighted to know that they kept you well informed while your vehicle was being serviced here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

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