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Werner Kia
Tallahassee, FL
1,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,253 reviews
September 16, 2023
The experience was good. Laid back and chill atmosphere. I will go back for my next car Laid back and chill atmosphere. I will go back for my next car More
by mtaff90
Verified CustomerEmployees Worked With
Paul Marmon, CRAIG MILLER, BRIAN GORNIAK, PERRY WEEMS, BILLY REDDING, DWAYNE GRIFFIN, Marcos Ortiz, Daniel Diacont, Lucas Marr, Chad Dukes
September 15, 2023
Tim Fessler was very professional and helpful during my recent visit to the service department for a recall repair. He kept me aware of progress and my car was ready when promised. recent visit to the service department for a recall repair. He kept me aware of progress and my car was ready when promised. More
by vyper00
Employees Worked With
Tim Fessler
September 15, 2023
I dont even know where to begin. Unfortunately our service advisor himself is grest-- the rest of the experiences there, not so much. Between waiting all day for an oil change to dam Unfortunately our service advisor himself is grest-- the rest of the experiences there, not so much. Between waiting all day for an oil change to damaging our vehicle and taking months to fix it-- we are forced to find a new service spot. We will now be forfetting our maintenance plan and losing out on "free" oil changes and having our Kia serviced by a dealer that is 1.5 hours away due to the service here. Trying to book an appointment is near impossible, cant get anyone to answer the phone or return a call. I was extremely mad at the start of all of this, now the anger has left and now I'm just defeated. Theres so much more to say but I'm going to leave it at that. More
by adampopp23
Employees Worked With
BRIAN GORNIAK
September 11, 2023
If you are waiting in the reception area for your car, which you dropped off at 10AM, you shouldn't be the one initiating communication to work out what's happening to your car when 1pm rolls around, then which you dropped off at 10AM, you shouldn't be the one initiating communication to work out what's happening to your car when 1pm rolls around, then 3pm, then 4pm. Honest communication could be improved. This is the only Kia dealership in town so having them work on the car is the only option if you want "official" Kia service. If there was another location, I'd have gone there. It was over $200 to change out a $20 part that took maybe 20 minutes. More
by KIA6
Employees Worked With
MICHAEL WYRE
September 09, 2023
Need to improve communication with customer re: status of repair / maintenance. Also double check minimum maintenance checklist. repair / maintenance. Also double check minimum maintenance checklist. More
by khayter5980
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
