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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,251 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,251 reviews

June 01, 2023

Very slow on fixing problems , always talking or doing other things when trying to get things done More

by DANAYJIA.MOOREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Duke
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Jun 05, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us. We do apologize for the wait time that occurred during your service visit and the lack of customer service. We expect all our customers to have a great experience when visiting our dealership. If you any other questions or concerns, please reach out to us at the dealership and ask for the service manager. Thank you!

June 01, 2023

I dropped off my vehicle. They gave me a ride a home and picked me up for the return trip. More

by MOSESWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Jun 02, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 01, 2023

Nice prompt people to work with . They try to keep you in you price range. More

by 454vheuring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TERREL GETER, Mikel Ervin
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Jun 02, 2023 -

Werner Kia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 01, 2023

Good service and tim was great at expediting the process. Thank you very much! Leigh More

by LEIGHRICHEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Jun 02, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review, Leigh! We are glad that Tim could provide you with a smooth and efficient experience. It i sour pleasure to serve you. We hope to see you again the next time you are in need of automotive service!

June 01, 2023

Brought my car in for A recall. 1:pm app, D Washington said the car would be ready at 3: pm. I checked at 3:15pm, D. Washington said the car was not ready and they would not get to More

by RONNIE2899
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
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Jun 05, 2023 -

Werner Kia responded

Hello Ronnie, Thank you for taking the time to write this review. We are very sorry to hear or your disappointment with our service department and we do apologize for the delay on getting the recall done on your vehicle. If you have any questions or any concerns before your scheduled appointment, please contact us at the dealership and ask for the service manager. Thank you!

June 01, 2023

Had wrong key fob They were supposed to order to right one and not one It’s been weeks and nothing!!! Ridiculous More

by TOSHIALPTESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list young man in service department
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Jun 05, 2023 -

Werner Kia responded

Hello, Thank you for your feedback. We are very sorry that the key fob that we provided was the wrong one. We will share your review with our management team. If you would like to speak to us, please contact us at the dealership and ask for the service manger. Thank you!

May 31, 2023

This was my 2nd time at Kia and my experience was exceptional again. Thanks Tyrique More

by MZDEWINDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrique Faust
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May 31, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are honored by your repeat business, and we are glad that Tyrique could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

May 31, 2023

The customer service was excellent! The salesmen knew what they were doing and were very confident. Really enjoyed myself. More

by winston49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that our team took great care of you throughout your visit. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 31, 2023

I love coming to this dealership! They are always so kind and get me in and out quickly! More

by SSORENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
Report | Print
Jun 01, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

May 31, 2023

Everyone was very nice and professional. Mike Wyre was very helpful. Thank you, Alicia S. More

by schaeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Jun 01, 2023 -

Werner Kia responded

Alicia, Thank you so much for your positive review! We are glad that Mike could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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