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Werner Kia

Tallahassee, FL

4.4
1,253 Reviews

2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,253 reviews

June 02, 2023

We were well pleased with the efficient and prompt service we received from both Chad and Daniel. Chad was proficient in explaining how our Carnival worked and was very patient with us regarding the More

by RUE.RON.BAXLEY
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont, Chad Dukes
Jun 02, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are pleased that Chad and Daniel took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Carnival- on behalf of the entire team!

June 01, 2023

Had wrong key fob They were supposed to order to right one and not one It’s been weeks and nothing!!! Ridiculous More

by TOSHIALPTESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list young man in service department
Jun 05, 2023 -

Werner Kia responded

Hello, Thank you for your feedback. We are very sorry that the key fob that we provided was the wrong one. We will share your review with our management team. If you would like to speak to us, please contact us at the dealership and ask for the service manger. Thank you!

June 01, 2023

Brought my car in for A recall. 1:pm app, D Washington said the car would be ready at 3: pm. I checked at 3:15pm, D. Washington said the car was not ready and they would not get to More

by RONNIE2899
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destinee Washington, BRIAN GORNIAK
Jun 05, 2023 -

Werner Kia responded

Hello Ronnie, Thank you for taking the time to write this review. We are very sorry to hear or your disappointment with our service department and we do apologize for the delay on getting the recall done on your vehicle. If you have any questions or any concerns before your scheduled appointment, please contact us at the dealership and ask for the service manager. Thank you!

June 01, 2023

Good service and tim was great at expediting the process. Thank you very much! Leigh More

by LEIGHRICHEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Jun 02, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review, Leigh! We are glad that Tim could provide you with a smooth and efficient experience. It i sour pleasure to serve you. We hope to see you again the next time you are in need of automotive service!

June 01, 2023

Nice prompt people to work with . They try to keep you in you price range. More

by 454vheuring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TERREL GETER, Mikel Ervin
Jun 02, 2023 -

Werner Kia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 01, 2023

I dropped off my vehicle. They gave me a ride a home and picked me up for the return trip. More

by MOSESWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL
Jun 02, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 01, 2023

Very slow on fixing problems , always talking or doing other things when trying to get things done More

by DANAYJIA.MOOREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Duke
Jun 05, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us. We do apologize for the wait time that occurred during your service visit and the lack of customer service. We expect all our customers to have a great experience when visiting our dealership. If you any other questions or concerns, please reach out to us at the dealership and ask for the service manager. Thank you!

June 01, 2023

I love how friendly the salesmen are! Everyone their is very happy and confident in their work! More

by Cher T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER, ROSSANO ROBINSON, Mikel Ervin
Jun 01, 2023 -

Werner Kia responded

Cher, Thank you for taking the time to leave us this positive review. We are glad that our team took great care of you. Providing top-notch service is so important to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 31, 2023

Everyone was very nice and professional. Mike Wyre was very helpful. Thank you, Alicia S. More

by schaeffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE, BILAL STEVENSON, JOSH FUTRELL, RUSSELL GRIFFIN
Jun 01, 2023 -

Werner Kia responded

Alicia, Thank you so much for your positive review! We are glad that Mike could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 31, 2023

I love coming to this dealership! They are always so kind and get me in and out quickly! More

by SSORENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington , BRIAN GORNIAK
Jun 01, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

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