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Werner Kia

Tallahassee, FL

4.5
1,253 Reviews

2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,253 reviews

May 04, 2023

He was very helpful and nice sorry can't remember his name. And I want to say thanks again.the guy who help me Loretta thomas More

by TLORETTA417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas , JOSH FUTRELL, Carl Waissi
May 05, 2023 -

Werner Kia responded

Loretta, Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 05, 2023 -

TLORETTA417 responded

U welcome please let me no when my part come in

May 04, 2023

Tim was personable, knowledgeable, and gave me some great information about extended care for my car that I wasn’t aware of. I’ll be back to visit for sure! More

by aarontillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
May 05, 2023 -

Werner Kia responded

Aarontillman1, Thank you for leaving Tim this positive review! We are so glad that he was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 04, 2023

Chad was awesome. I really appreciate his patience and persistence. I will go to him for vehicle purchases in the future! More

by donnarob1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon, Chad Dukes
May 04, 2023 -

Werner Kia responded

Donnarob1, Thank you so much for your positive review! We are delighted that Chad could provide you with top-notch service, and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 03, 2023

Tim Fessler is the best. He is caring, professional, and knowledgeable. He takes care of his customers. He is an asset to KIA More

by MASlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Fessler
May 04, 2023 -

Werner Kia responded

Thank you for taking the time to leave Tim this wonderful review! We are so glad that he could provide you with 5-star service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

May 03, 2023

Tim Fessler is the best. He is caring, professional, and knowledgeable. He is an asset to KIA More

by MASlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
May 04, 2023 -

Werner Kia responded

Thank you for taking the time to leave Tim this wonderful review! We are so glad that he could provide you with 5-star service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

May 03, 2023

I had great problem solvers with Michael Wyre, Service Mgr and Destinee Washington, Service Advisor. They were very efficient and prompt is solving my problems. More

by Glylette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
May 04, 2023 -

Werner Kia responded

Glylette, Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that Michael and Destinee provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 03, 2023

Kenneth Robertson made our car buying experience better than we could have imagined! He was attentive and kind and never made us feel pressured. We were blown away by Kenny's kindness and assistance in fin More

by meaganeleanillo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz, Kenneth Robertson
May 04, 2023 -

Werner Kia responded

Meaganeleanillo, Thank you for taking the time to leave Kenneth this amazing review! We are so glad that he took great care of you and made your experience with us top-notch. He will be delighted to know that you deeply valued his assistance. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team!

May 03, 2023

Destinee Washington is very unprofessional and do not know how to talk to customers one More

by ealy1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
May 08, 2023 -

Werner Kia responded

Hello, Thank you for sharing your service experience with us and were sorry to hear of comments. We do apologize that your were not completely satisfied with your visit and the treatment you received from some of our staff. If you would like to discuss further please contact us the dealership and ask for the Service Manager. Thank you!

May 03, 2023

The customer service was some of the best I've seen on any car dealership! There is reason why I've been a long time Werner KIA customer. My salesman, Mike Ervin was a very professional, knowledgeable, an More

by jovancmb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon, CRAIG MILLER, Mikel Ervin
May 04, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Mikel could provide you with the A+ service that you deserve. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 01, 2023

They did quite well. Made a small mistake and then worked hard, and pleasantly to correct it. More

by QUEKING7427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
May 01, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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