Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,251 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
Contact Dealership
View Awards

2755 W Tennessee St

Tallahassee, FL

32304

Directions

By Type

Showing 1,251 reviews

April 29, 2023

Jonathan Everett was great! His customer service skills are noteworthy. Very welcoming and helpful to me. More

by Tymia Mcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Everett
Report | Print
May 01, 2023 -

Werner Kia responded

Tymia, Thank you for leaving Jonathan this positive review! We are so glad that he could provide you with 5-star service and he will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 29, 2023

There has been zero communication from this dealership pertaining to my car. Multiple time I’m having to call them and they either don’t pick up the phone or keep trying to transfer me to another person. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRIAN GORNIAK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Fessler 1 star
Report | Print
May 01, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments with us and were sorry to hear of your disappointment. We do apologize for the lack of communication from our team. We would like to speak to you. Please contact, Brian Gorniak at (850)407-6109 at your earliest convenience. Thank you!

April 29, 2023

I really appreciated the customer service and HONESTY of the new representatives.They were a breath of fresh air and gave less anxiety as in past visits. More

by vblindsey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Report | Print
May 01, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team could provide you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 29, 2023

Great service! !! The waiting area was not stocked with snacks and drinks and it also was unclean due germs the tables, chairs, and the snack area should be cleaned More

by kymari1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
May 01, 2023 -

Werner Kia responded

Hello, Thank you for your review and we do appreciate your feedback. We have forwarded your comments to our management team. If you have any other questions or concerns, please contact us at the dealership. Thank you!

April 28, 2023

The dealership provided quick service to my carnival. Thanks for making things so easy! Did routine oil change. More

by lyndapage5432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Report | Print
May 01, 2023 -

Werner Kia responded

Lyndapage5432, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and your Kia needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 28, 2023

Destinee was the BEST! She’s always pleasant to speak with and she makes my appointments easy. More

by WHITNEYL0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee and Sidney
Report | Print
May 01, 2023 -

Werner Kia responded

Whitney, Thank you for leaving Destinee this wonderful review! Offering quality and efficient service is so important to us, and we are glad that she provided you with nothing less. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

April 28, 2023

Very professional, friendly, and efficient. There aren’t enough good things to say, and nothing negative. More

by WILLASCHATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Werner Kia responded

Willaschatz, Thank you for taking the time to leave us this 5-star rating! We are happy to hear that our team could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 28, 2023

Awesome experience. The staff was very helpful and fair through out the whole process. Thanks More

by pateking0128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF SIMONS
Report | Print
May 01, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

We had to drive an unsafe car for almost a month before we could get an appointment. The service dept. told us it was unsafe to drive We ask for an explanation in the service dept. and got a different an More

by MORANWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Werner Kia responded

Hello, Thank you for your review and we do apologize for the lack of communication on your service visit. Please contact, Brian Gorniak at (850)407-6109 at your earliest convenience. Thank you!

April 27, 2023

Worked to get me in to resolve my issue. I appreciate the videos of the technician. More

by KBELMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Tim Fessler
Report | Print
Apr 28, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

1
...
68
69
70
...
126